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Randy
Dodge Dakota
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10/13/2002
12:40:05
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 Subject: SpeedTweaks (troubleful)
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Message:
I purchesed a part from speed tweaks this past may..i was billed for the part and yet i still have not recieved it..i have made a few phone calls and sent numorous e-mails..and the only reply i get is "we'll get right on that" well nothing has happened yet...i was just wondering if anyone else is haveing the same troube...and what should i do about it?
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klehhriuqngv
Dodge Dakota
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10/13/2002
13:01:42
| RE: SpeedTweaks (troubleful)
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contact the Texas State's attorney general's office and file a complaint. Guys like this need to be out of business,as you are but one of many with this same complaint.
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tim
Dodge Dakota
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10/13/2002
18:38:25
|  RE: SpeedTweaks (troubleful)
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Message:
then why does the person responsible for this website allow them to advertise? i think it is a bulls@#T company. i probably would be a member if they didnt allow that guy to advertise here. alot of people have probably been screwed by this clown
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John Cassell
Dodge Dakota
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10/13/2002
18:42:42
|  RE: SpeedTweaks (troubleful)
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Message:
I had a similar bad experience. And it's a shame too. Some of the people there have been very helpful to all of us on this board. But you must answer the phones, return calls and at least make an atempt to help the people who buy from you. I couldn't recommend them. And I am sorry for that too, but thats the way it is.
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b1llyw
DakotaEnthusiast
10/13/2002
19:13:47
| RE: SpeedTweaks (troubleful)
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Bernd is a good guy and he knows his sh*t. I would guess if he's having these sort of problems it's because he's doing so much business, he can't keep up. If you're following this thread Bernd, think about hiring someone to answer phones and take orders. It will probably make you more money than it will cost you.
Bill White - 2002 QC 4x4, SLT , 4.7, 5 spd, 3.92 9.25, 1995 Dakota CC, 4x2, SLT, 318, 5 spd, 3.55 8.25
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Den Anderson
Dodge Dakota
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10/13/2002
19:33:16
| RE: SpeedTweaks (troubleful)
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Message:
I second Bill White's explanation and recommendation.
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Clevite 77
GenIII
10/13/2002
19:46:28
| RE: SpeedTweaks (troubleful)
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Message:
Randy,
I've visited this site for over a year now, and have seen many people throw a b!tch fit about how terrible speedtweaks shipping is and lemmie tell you, after a couple weeks, they're always apologizing, and feeling like such asses. Now I realize you didn't go calling them out or anything your just wondering what's going on. Just be a bit patient, you'll get your part. Speedtweaks hasn't been in business from not sending their customers parts. So just give it time.
Line-X Over The Rail Bed Liner
Home Brew Intake
Dual Exhaust
3923 Autolite Plugs
Krypton 4300K Blue/Whites
Euro Clear Corners
Grille-Tech Grill Insert (Silver)
TPS Set At .705
Removed Rubber Flap
I've used Mobil -1 Full Synthetic Oil And Filter Since I Had 6,000 miles
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billyw
Dodge Dakota
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10/13/2002
22:37:40
| RE: SpeedTweaks (troubleful)
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Message:
Oh Brother. There's a good one. There's more to the story-- you'll see. How can a business STAY in business when it cannot take orders??? Hmmm... Ever try to call them to place an order??? They never answer the phones. You haven't been able to place an order with them via the webpage for over a month and a half. I don't know of any business (small) that can survive without new sales for that length of time. People complain about products paid for but not received for months on end. Smell the roses guys...
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CThomp
Dodge Dakota
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10/13/2002
23:16:11
| RE: SpeedTweaks (troubleful)
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Message:
Actually I placed an order with them a couple of weeks back. I got some good advice from Bernd (as usual) and got the part I ordered when he said it would be delivered. The part you ordered...was it the IAT adjuster? Get a refund cause they aren't around anymore.
I've only done business with Bernd a few times now but I've never had anything to complain about. Because of this I will continue to give my business to Speedtweaks.
Quit whining people and give these guys your patience. There are few companies out there putting time into our trucks.
This post wasn't directed at any one individual...so don't get all agitated.
And to Speedtweaks...Keep up the good work!!!
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kota on 20s
GenIII
10/13/2002
23:36:23
| RE: SpeedTweaks (troubleful)
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Message:
i bought my M1, and headers from bernd. he is a VERRY nice guy, and VERRY helpfull!
that being said, i tried to order some parts from him about 2 months agao, and never got a call back after leaving a message on his phone, or a responce to e-mails.
what do you mean keep your patience?? when you NEED something you need it! i was not going to sit around and wait untill they felt like contacting me! who knows how long that would have taken, if at all. so i went somewhere else.
i dont know why they dont hire someone to help them? if they dont, they will be out of business whithin a year.
-Eric
Injection is nice, but i'd rather be blown.
5.2L, 5speed. Powerdyne SC, 50mm TB, 2bbl M-1, 1.7RR's, MSD 6BTM, ciramic JBA headers, 3" carsound cat, dumped gibson
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bernd
*GenIII*
10/14/2002
15:30:05
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
Yes...we've had a few issues (personal and business related) within the last few months which have taken a toll on us. What we're doing right now is playing catch-up and are going as fast as we can (with in-house labor, current orders, and back-orders). There's only two of us and hiring a third person isn't an option as funding for it would be required...we don't have that at the moment.
Randy,
I do sincerely apologize for the delay on the O2-SIMM and will ship it out today (found the order). USPS #03001290000288914957 - Will be in the system after 6pmCST today.
1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph
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tim
Dodge Dakota
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10/14/2002
20:21:00
| RE: SpeedTweaks (troubleful)
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Message:
not a very good business man are you (playing catch up, cant afford help, long backorders) if you are going to be in business you need to do it right. if it is just a hobby GET OUT!!! gee your prices are low SO WHAT if you cant get the stuff. maybe that is why you cant afford s@%t
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tim
Dodge Dakota
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10/14/2002
20:22:46
| RE: SpeedTweaks (troubleful)
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Message:
dont open e mails from bernd (if he ever does respond) VIRUSES
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CW
GenIII
10/14/2002
21:09:25
|  RE: SpeedTweaks (troubleful)
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Message:
They are not from Bernd. He uses the speedtweaks e-mail not his own.
4.7 HO, CW style
2001 4.7 5sp 3.92 LSD
Ported 68mm TB, IAT adjuster, 3" flowmaster cat back, TPS @ .76V, 4" Z-tube, Roadmaster active suspention, Removed Third cat, Electric fan Convertion, HO cams, Robert shaw 180 therm, HO intake manifold.
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xplikt
GenIII
10/14/2002
21:18:35
| RE: SpeedTweaks (troubleful)
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Message:
Eh? I don't know where I have been, but the IAT Adjuster is gone??? Or is it still on backorder? Heh..I'm still waiting for one. If they are gone, I guess I'll get that refund Bernd's been doing.
2002 2WD RC SLT 4.7L 5spd 3.92 LSD
MBRP Single in/out, straight piped 3rd cat, turndown tip
Hotchkis swaybars and springs
Bilstein custom tuned shocks
Roadmaster Active Suspension
Shaved emblems and antennae
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1Flamed92Dak
GenII
10/15/2002
00:48:34
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
I have bought a few Things from BERND and or SPEEDTWEAKS and never have had a problem. But i have noticed that the people that pay the least amount products WHINE the most as for bashing people on here just because they didn't get on the posted day or for some other unforseen circumstanses doesn't give you the right to call them WHATEVER. First you must get in contact with the Problem before you start you SNIVELLING,I give these Guys at SpeedTweaks my upmost respect and i expect it in return. Treat them like you'd like to be treated and you shall get it back in return. JM2c WORTH
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MikeD
*R/T*
10/15/2002
01:10:20
| RE: SpeedTweaks (troubleful)
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Message:
Man I'm sure glad I got all my parts from Speedtweaks before they made it big!! :)
~Mike~
Get In...Sit Down...Shutup...& Hangon
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Bernd
*GenIII*
10/15/2002
10:05:22
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
Tim:
It's not just me who's been suffering with the economy (problems with order delays, back orders, etc.). But...to explain what we've been going through:
(1) Issues with ex-wife and welfare of children in CA
(2) Father Died a few months ago
(3) Helping out my mother in CA with all the "legal stuff" from the death of my father
(4) Economy taking a toll on ALL vendors and suppliers
(5) Suppliers not making extra inventory to stock shelves - keeping "live" inventory at a minimum
(6) Moving to a different webserver and dealing with emails not being sent
(7) PayPal not forwarding email notifications (payments) - causing 30-day late deliveries and refunds (Cancelled PayPal and still working on new, shopping cart pages)
(8) Pregnant wife (7 months) who had severe "hormonal imbalances" during the first few months (couldn't work during that time so there was no second income)
(9) And just recently: SWBell decides to move the lines from one side of the highway to the other...cutting phone lines (DSL service included) and shutting down our entire complex for almost a week.
On the viruses...check the email headers before jumping to conclusions. We've also received many emails with viruses attached as well (all deleted and/or cleaned) from various vendors...including a few from "support@symantec.com" (go figure on that one). All bogus and checking the email headers shows you who the actual sender was.
Yeah...we've had our fair share of issues. Personal or Business related.
Is is a hobby? Absolutely not. It's what I do to keep a roof over my familiy's head. If you don't like what we're doing or can't understand that EVERYONE is going through some tough times right now...here's a few links:
http://www.worldwideperformanceparts.com
http://www.krcperformance.com
http://www.southeastrt.com
http://www.socaldakota.com
1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph
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Chipster
Dodge Dakota
JOIN HERE
10/15/2002
11:52:03
| RE: SpeedTweaks (troubleful)
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Message:
Bernd, My heart goes out to you. Just take one
day at a time. Take care of what is really
important and the rest will just take care of
itself. Rely on your friends for support and God
Bless.
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Dr.Dakota
Dodge Dakota
JOIN HERE
10/15/2002
12:13:53
| RE: SpeedTweaks (troubleful)
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Message:
Bernd, you're a good guy. I've bought from SpeedTweaks awhile back, no problems (although I have had problems with PayPal and am glad to see you're dropping them)and I've e-mailed Bernd directly for tech advice (Not all advice from this site can be taken seriously). Don't let these guys bother you. Keep up the good work, congratulations on the new arrival and my sincere condolencenses on the passing of your father.
-Neil 'Dr. Dakota' Motter, pHd
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DakotaDan
*GenIII*
10/15/2002
12:44:39
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
Dear Bernd
I haven't purchased anything from your company, but your input to this site and your own web site can't be disputed. You have bent over backwards to get things through some of these guy's heads about a problem they have.
If I lived closer to your shop, I would come down and volunteer some time and help you get the orders out, in return for the help you have given here.
PS The #1 reason I haven't ordered from you was "PayPal" My wife works in a financial institute and PayPal is a dirty word around her business.
Best wishes to you and all your family
Dan
"Can You Hear Me Now"........................................GOOD !!!!!!!!!!!!!!!!!!!!!!!!!
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Lesley
GenIII
10/15/2002
12:57:59
| RE: SpeedTweaks (troubleful)
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Message:
Hang in there Bernd!
97 3.9 CC Sport. JBA stainless headers, Borla Turbo XL stainless muffler & tip, 17 x10 Boyd Coddington Smoothies, FMS injectors, V8 TB, Quick D stainless air intake, Have but not Installed yet: 5.9 litre 360
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sicminds
GenIII
10/15/2002
13:03:34
| RE: SpeedTweaks (troubleful)
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Message:
Bernd has always been there for me, with every part i have ordered from his site and with all the stupid questions i have asked in the past.
now you know thats..................
sic
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CThomp
Dodge Dakota
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10/15/2002
13:17:45
| RE: SpeedTweaks (troubleful)
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Message:
And I've asked ALOT of stupid questions.
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Lesley
GenIII
10/15/2002
13:29:36
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
Me too! And gotten some great (and patient) answers.
Nice guy too.
97 3.9 CC Sport. JBA stainless headers, Borla Turbo XL stainless muffler & tip, 17 x10 Boyd Coddington Smoothies, FMS injectors, V8 TB, Quick D stainless air intake, Have but not Installed yet: 5.9 litre 360
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Hank
Dodge Dakota
JOIN HERE
10/15/2002
13:34:42
| RE: SpeedTweaks (troubleful)
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Message:
Bernd:
You're truly a class act, you've done more than anyone else in terms of information, tips, tricks, etc., for the most people on this message board, on top of providing some great products at some of the cheapest prices i've seen online. you provide a great service to many and its truly sad when people get on you for things outside of your control. keep up the good work buddy, most of us really do appreciate what u do for us!
-Hank
99 RC 3.9L 5-speed
http://members.cardomain.com/screamineagle259
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Zaurusman
GenIII
10/15/2002
14:40:26
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
Y'all think YOU asked stupid questions? I couldn't properly connect two simple wires on my IAT Adjuster a year ago (how embarassing)! He tested my very unit on his truck, and then sent me a fresh one with different style connectors even though there was nothing wrong with the first. Wouldn't even let me pay for shipping. How's THAT for service?
Hang in there Bernd. When it rains it pours, but if life's problems were more spread out we'd never have proverbial dry roads to fly down in our trucks!
--
Zaurusman
'98 RC Red Sport V6 5spd 3.21 15x8's
http://home.earthlink.net/~tiborkun/Dakota/Index.htm
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cudashoe
DakotaEnthusiast
10/15/2002
15:21:35
| RE: SpeedTweaks (troubleful)
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Message:
http://www.msue.msu.edu/msue/imp/modtd/visuals/tsld045.htm
2000 4.7 5- speed, 1989 Shelby #799 White
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Cotharyus
GenIII
10/15/2002
15:26:24
| RE: SpeedTweaks (troubleful)
IP: Logged
Message:
I'll ditto on the couple people that said the only reason they hadn't ordered was because of paypal. Beyond that:
Bernd it always giving advice here. It always looks good to me. He at least tries to help out. Dig this. Marty at KRC is the same way. He tries to help out. But I've called Marty something like 10 times and actually gotten to talk to him twice. Worldwide performance parts? Called them 4 times, got a live person once. Jonas at premiere automotive? I've been trying to get hold of him on the phone for weeks, no dice. At least he responds to his emails.
Lets face it. All of these people are busy. They have the knowhow to do things with our trucks that we don't have, or the guts to undertake doing this stuff for a living that we don't have. If you don't cut these people some slack, you're going to have a massive cornary fialure, and the only thing it'll change is these kind, overworked, underpaid people will have one less person bitching at them.
2001 QC 4x4, 4.7,5 spd, LSD, 255/70-15's, K&N Gen II Intake, Robert Shaw 180 Stat, Hanson Industries custom front bumper, Highflow cat
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MightyDakSXT
GenIII
10/15/2002
15:55:19
| RE: SpeedTweaks (troubleful)
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Message:
I've done business with Speedtweaks and I've had only one instance of a less-than-flawless dealings. That still doesn't deter me from giving Bernd my patronage. I think he goes above and beyond what most people would do as far as tech support and information. I agree with DakotaDan. If I lived closer, I too would volunteer my time to help Bernd out. After all, I'd only be paying him back for all the valuable information and insight I've learned from his website and his posts here.
2002 RC SXT, 3.9 Liter V6, 5-spd, 3.55 rear, Extang Tonneau, Autolite 3923 Plugs, Borg Warner Cap & Rotor, Quick D Intake, Modified V8 TB, Gibson Exhaust, Robert Shaw 180° T-stat, Custom Grille, JBA 9mm Wires, Clear Corners, Window Tint, Weatherflectors
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jjj
Dodge Dakota
JOIN HERE
10/15/2002
16:47:20
| RE: SpeedTweaks (troubleful)
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Message:
I don't know Bernd or have ever dealt with him, BUT it say alot about his character to have given such an indepth and patient explaination. It says a lot keeping his cool after being blasted, esp. in light of all of the additional personal turmoil going on.
And yes almost ALL companies have done away with keeping inventory. It is an IRS thing so most companies try to do the "just in time" thing.
Bernd,
Sorry to hear of your loss.
Jeff
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