| From | Message |
carolle
Dodge Dakota
JOIN HERE
12/27/2006
19:58:05
|
 Subject: sludging in 4.7
IP: Logged
Message:
We purchased a 2002 dodge ram and bought the extented warrenty. Had some knocking in the motor and had it checked at the local dealership. when the motor was taken apart they found excessive sludging and the # 3 rod bearing had excessive wear and scoring on the # 5 cylinder wall. Warrenty Co. said that it was not covered due to lack of maintainence. We have provided all of our service records and they still say it was lack of on our part. The local service Co. is now telling us that they will not reinstall our motor and it was put in our truck bed for us to tow. Anyone having any luck in winning the case on sludgeing???
|
Scott C.
Dodge Dakota
JOIN HERE
12/27/2006
21:08:43
|  RE: sludging in 4.7
IP: Logged
Message:
did you buy it new or used.... if it was new purchase back in 02 and it sludged up now here in 06... thats gonna fall under lack of maint.... now if it was used purchase, the extended warranty people have to cover it pending how long you have owned the vehicle.... cause sludge just doesnt appear out of the blue... it takes time... sludge is do to lack of oil changes, high operating temps, or cheap oil.... and the extended warranty people cant prove it if you have documnets for all the services.... there is some kind of a outside consultant that can help ya.... i think its more like a small claims court issue maybe but i have seen and heard people have to get help against extended warrenty companys with that kind of help and win.... so might be worth looking into...
Scott C
Royal Auto
|
OBIO3
Dodge Dakota
JOIN HERE
12/27/2006
21:41:04
| RE: sludging in 4.7
IP: Logged
Message:
I pretty much agree with Scott C .... Except one thibg he shouod have covered. You said you have the service records. Are these slips for oil,etc that you buy and install yourself? or are they actual shop confermation that they did the oil changes. And if they did do them, At how many miles. If you bought new and have proof you changed the oil every 3000 miles, NO MISSED OR LATE CHANGES ALLOWED, then you should be in good shape. If you went with the 7,000 mile changes, your SOL unless the factory said this is the soonest you need to be changing it. Here's something to consider. I changed both my rigs from GTX to mobil 1 syn. One at 20,000 the other at 25,000, both at the same time. I am Driving Right at 7,500 miles per year and doing oncea year changes now. On GTX I did 3,000 mile changes. First Mobil 1 fill, the oil was blackat 6 months. I still run it to 12 months. They was both drained and the Mobil 1 installed with mobil 1 filters and second year went 12 months with almost unnoticeable change in oil color. I/m very pleased how this worked out. That mobil 1 cleaned the engine like gang busters and it's staying clean. I'm planing on going to AMSOIL come spring unless I see proof the mobil 1 is still the best shelf oil you can buy.
So many problems .... So little time
|
LOL
Dodge Dakota
JOIN HERE
12/27/2006
22:51:56
| RE: sludging in 4.7
IP: Logged
Message:
"i'm planing on going to AMSOIL come spring"
ahahaha good luck
you missed recent posts on the other board
new car blown trans!
all the service records
the guy used amsoil trans fluid!
he was told its his tough luck
he was supposed to use atf+4!
you think amsoil is going to back him on this????
your like a sponge OBIO3 you soak in everything steve posts and worst, you believe it!
|
OBIO3
Dodge Dakota
JOIN HERE
12/28/2006
01:32:16
| RE: sludging in 4.7
IP: Logged
Message:
I doubt it was the oil caused the breakage . I been running AMSOIL in all my gears sense 30,000 miles. So it's been in there over 40,000 now and everything is smooth as silk . Motor is the only thing I do not have amsoil in. I don't tell nobody what to run. I only tell my experiances with products. I use what I use because of what others have reported and reports on tests. You are the only person I have seen myself that claims a bad experiance with AMSOIL . Doesn't ean there isn't more that at lest think it's bad. There is always the posibility I will stay with mobile 1 . All depends on what's reported by spring time. I posted my mobil 1 experances in a post above and it's obvious to see it did a terrific job. These are my observations and I do not ask anyone to agree with my findings. Use what you think is right for either you, your wallet or your truck, depending on what you want to feel good about.
BY THE WAY. Your obviously afraid to use your real name. It would seem it's ok for you to raise h-ll with others but scared to have anyone coment on your ignorance. I actually feel sorry for you. You couldn't possibly have any friends so this is what you do.
So many problems .... So little time
|
Carolle
Dodge Dakota
JOIN HERE
12/28/2006
08:31:36
| RE: sludging in 4.7
IP: Logged
Message:
We bought the truck used with the extened warrenty. We went to synthetic oil and we did not do the oil changes our selves. We had the garages do the work.
|
Kowalski
GenIII
12/28/2006
09:15:17
| RE: sludging in 4.7
IP: Logged
Message:
OK, but at what interval where all the oil changes done ?
Lead, follow, or get out of the way
|
Carolle
Dodge Dakota
JOIN HERE
12/28/2006
10:32:18
| RE: sludging in 4.7
IP: Logged
Message:
Every 3K
|
Kowalski
GenIII
12/28/2006
12:42:03
| RE: sludging in 4.7
IP: Logged
Message:
Sounds like they should cover it then; since they were willing to sell you the policy when you bought it. How is the history on previous ownwer; and how long have you had the truck ? At the very least you should be reimbursed the cost of the policy, if you just got the truck recently.
Lead, follow, or get out of the way
|
TexasTodd
Dodge Dakota
JOIN HERE
12/29/2006
01:27:54
|  RE: sludging in 4.7
IP: Logged
Message:
Carolle,
Is that a guys or girls name? Anyway...
Bottom line, YOU did NOTHING wrong.
All too often, when the shops change it, it's hard to know what they really did. I used to go with a girl that paid for a oil change, and I checked it for her that same day. It was black!! They didn't even change it, just charged her for it.
And..
Most shops don't know that the 4.7 takes SIX quarts, not 5, so they never fill it correctly, etc.
You did nothing wrong, they should honor their contract. It all comes around to honor though, which fes people possess these days.
Good Luck.
PS- I let my 4.7 on MObil 1 go 5-7,ooo each change, but I change it myself. NOw over 112,000 thousand miles, runs like new.
|
AmsoilSponsor
DakotaEnthusiast
12/29/2006
10:59:54
|  RE: sludging in 4.7
IP: Logged
Message:
carolle,
DISCLAIMER: I am not an expert in regards to the 4.7 sludging problem.
Still - I am very SORRY to hear the bad news. BUT - keep in mind - The LOCAL DEALERSHIP is supposed to deny any and all warranty work. It's their job to DENY warranty work so that corporate does not have to eat the costs. They are hoping you are too afraid to fight for your rights.
BUT - You, the EDUCATED CONSUMER ... has POWER!
QUESTION: What did the service center mean by "lack of maintainence"?. You stated "We have provided all of our service records and they still say it was lack of on our part." What did the service center mean by "lack of (maintainence) on our part."?.
ASK FOR A WRITTEN EXPLANATION OF THE WARRANTY DENIAL
Gather all your available information (accurate service records and all purchase receipts), and prepare for the fight. GET IN THEIR FACE and ASK THEM TO PUT IT IN WRITING why you were denied a warranty claim. Tell them you need it for your permanant records and in the event you need it in the future should there be a class action lawsuit. SOMETIMES THIS ALONE IS ENOUGH TO GET THEM TO COVER THE REPAIRS.
MY OWN EXPERIENCE
FYI - I was denied an engine sludging claim (not a Dakota) in 2001 which cost me $1600 out of my own pocket. I just got notice (5 years later) that it was an engine defect and thru a class action lawsuit I am now being fully reimbursed. Had I not kept accurate records AND gotten the dealerships reason for denial in writing I would not have gotten a reimbursement check.
__________________________________________________
In regards to Warranty Coverage & the Amsoil Warranty
Most Important: Always keep accurate service records and all purchase receipts.
_________________
Warranty Coverage
Vehicle manufacturers recommend using motor oils meeting certain grades and American Petroleum Institute (API) service requirements. Whether the motor oil is petroleum based or synthetic will NOT affect warranty coverage. The manufacturer is required to cover all equipment failures it would normally cover as long as the oil meets the requirements and was not the cause of the failure.
__________________
***** AMSOIL *****
AMSOIL exceeds American Petroleum Institute (API) service requirements and has never been deemed the cause of an engines failure. Even so, AMSOIL has its own limited warranty, protecting you even further. In addition, the federally mandated Magnuson-Moss Act states that a manufacturer may not require the use of a specific brand of aftermarket product unless it is provided free of charge.
* If a car dealership, service center or other business states that using AMSOIL will void your new vehicle warranty, ask for that statement in writing and send it to AMSOIL Technical Services (AMSOIl Inc., AMSOIL Bldg, Superior, WI 54880). If the business won't provide the statement in writing send AMSOIL Technical Services a letter identifying who made the statement, the name and location of the business and what the specific statement was. AMSOIL will then send a letter to the business informing them that their position is inaccurate, and, in fact violates existing law. Your name will be held in confidence. A sample of this letter can be provided upon request.
Amsoil's Limited Warranty is in effect when Amsoil Products are used in mechanically sound engines, providing, of course the oil is kept free of contaminants by changing the oil filter according to the manufacturer's recommendation or, when using an AMSOIL Oil Filter, changing the filter based on Amsoils oil and filter change recommendations.
Additionally, if there is ever a question of whether or not a particular oil was the cause of an engine failure make sure to get a sample of the used oil in a clean bottle, typically 6 oz. minimum. The oil can then be sent to two independent testing labs for analysis (labs are located throughout the country).
__________________
Reminder: Keep accurate service records and all purchase receipts.
An informed consumer is your best defense against being taken advantage of by a vehicle dealership or service center.
__________________
Steven Roark , Amsoil Dealer , Proud Sponsor of www.DodgeDakotas.com
AMSOIL Synthetic Motor Oils, Lubricants, Filtration, and Truck Care Products
|
helpdesk
Dodge Dakota
JOIN HERE
12/29/2006
11:03:10
| RE: sludging in 4.7
IP: Logged
Message:
It is not your oil or maintence schedule. It's your 4.7
http://www.dodgedakota.net/boards/v8/2896.html
http://www.dodgedakota.net/boards/v8/3577.html
http://www.dodgedakota.net/boards/gen/9834.html
|
carolle
Dodge Dakota
JOIN HERE
12/29/2006
11:44:53
| RE: sludging in 4.7
IP: Logged
Message:
I want to thank all of you for your input and advise.
Carolle
|
hey help desk
Dodge Dakota
JOIN HERE
12/30/2006
00:04:23
| RE: sludging in 4.7
IP: Logged
Message:
those are not relevant links or all 4.7`s would of seized up back in 2000. big difference between local condensation under oil fill cap(albeit a design flaw of a sort) and internal sludge.
|
Scott C
Dodge Dakota
JOIN HERE
12/30/2006
22:41:37
| RE: sludging in 4.7
IP: Logged
Message:
all motors can sludge up.... dont matter if its foreign or domestic.... it depends on what grade of oil you use.... if your cheap SOB and use that off the wall junk thats sold at a dollar store and only change your oil twice a year yeah you'll get sludge.... if your not a cheap SOB and would like to keep your vehicle sludge free you'll use more higher grade oil thats syn. blend or full blend then there will be no worries of sludge.... if you check service TSB's thru alldata or michelle on-damand you'll see a post from VW on their turbo motors that if you dont use syn. oil your engine warranty will void cause of sludge build up that will harm the motor.... so its not just the mopar 4.7's that can have a sludge issue... it can be any motor...
Scott C
Royal Auto
|
| | P 1 |
|
Post a reply to this message:
Username Registration: Optional
All visitors are allowed to post messages
|
