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GenIII
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2/01/2002
20:47:40

Subject: Bernd, I got a bone to pick with you...
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Message:
I just received the following email a few nights ago:

Mike,

There is a $7.00 charge for shipping to Canada. We will ship the spark
plugs upon receipt of the shipping charges.

- SpeedTweaks


Now, as far as I can recall, I never received this email when I ordered the IAT adjuster. So my question is: How do I know if you've received that extra $7.00 for shipping?

Seems to me I never paid it for the IAT, and if I did, I wasn't informed.

If this is a problem, I would like to cancel the order and have the funds returned immediately.

Thanks.

P.S. is there a reason why my address is blocked to send emails???

2001 Dodge Dakota Sport Plus Regular Cab, Bright Siver Metallic, 4spd. auto. 3.55, IAT adjuster

bernd
*GenIII*
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2/02/2002
16:08:51

RE: Bernd, I got a bone to pick with you...
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Message:

Shipping to Canada costs more than US shipping charges. (USPS Global Priority) It doesn't present a problem but the shipping charges are for the US only. International shipping charges do cost more.

If you do not agree with the $7.00 shipping charge to Canada, I will refund your money.

On the email address being blocked? I do not block any addresses either through my personal or business email accounts. Do you have a copy of the blocked email response you post here?


1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Dodge MiCK
GenIII
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2/02/2002
18:17:57

RE: Bernd, I got a bone to pick with you...
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Message:
My question then is: Why wasn't I informed of this prior to the shipping of the IAT?

I assume that it was waived?!?!

If possible, I'd like to get a refund, seeing as it will cost me almost $30 for these after exchange and I can get them cheaper at a warehouse...

2001 Dodge Dakota Sport Plus Regular Cab, Bright Siver Metallic, 4spd. auto. 3.55, IAT adjuster

Dodge MiCK
GenIII
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2/02/2002
18:22:46

RE: Bernd, I got a bone to pick with you...
IP: Logged

Message:
THIS IS THE RETURN MAIL I RECEIVED AFTER SENDING SPEEDTWEAKS AN EMAIL:

This is the Postfix program at host fep4.cogeco.net.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the message returned below.

The Postfix program

: host smtp.abac.com[216.55.128.5] said: 554
: Relay access denied

2001 Dodge Dakota Sport Plus Regular Cab, Bright Siver Metallic, 4spd. auto. 3.55, IAT adjuster

bernd
*GenIII*
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2/02/2002
18:52:05

RE: Bernd, I got a bone to pick with you...
IP: Logged

Message:
Mike,

I waived it on the first shipment. In the "About Us" section, it has the shipping charges information. I'll send the plugs out but please be aware that any future orders may require extra shipping charges due to international rates. (On the good side, shipments to Canada will be handled out of a Canadian "warehouse" within the next 20 days...you won't have this issue after the warehouse is stocked.)

On the "Relay Access Denied", that was a mail server issue...not mail being blocked:

"This error is usually caused by a user sending email without checking their email within the last 15 minutes. The reason we make our users check their email before sending email is to protect our servers from being abused by Hackers and Spammers. By logging into the mail server you are authenticated and can send out email without checking your email for the next 15 minutes. If you send out email without logging in to check your email, you will receive the "Relay access denied" error. This technology is known as POP-before-SMTP or POP AUTH*."


1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Dodge MiCK
GenIII
 Email User Profile


2/02/2002
20:50:40

RE: Bernd, I got a bone to pick with you...
IP: Logged

Message:
Bernd,

Don't want you to think I'm an ass, it's just that I panicked when I saw the charge thru Pay Pal on my credit, and then I get this email. I thought, great, I'm paying for the plugs, but until I send another $7.00 us, I'm not getting them. I thought I was getting cheated.

I understand now about the shipping charges. If it helps, I have no problem paying now. Just that I didn't know back then, and I wasn't aware of the "waiving" for the IAT.

I will be doing more business thru you, so thanks.

Mike

2001 Dodge Dakota Sport Plus Regular Cab, Bright Siver Metallic, 4spd. auto. 3.55, IAT adjuster

bernd
*GenIII*
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2/02/2002
23:47:19

RE: Bernd, I got a bone to pick with you...
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Message:

I understand Mike. To keep all things in good standing, i'll ship them on Monday AM for you.



1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Dodge MiCK
GenIII
 Email User Profile


2/03/2002
02:15:46

RE: Bernd, I got a bone to pick with you...
IP: Logged

Message:
Thanks Bernd. And I apologize for my rudeness, bigmouthness and flyingoffthehandleness.

2001 Dodge Dakota Sport Plus Regular Cab, Bright Siver Metallic, 4spd. auto. 3.55, IAT adjuster

bernd
*GenIII*
 Email User Profile


2/03/2002
10:06:37

RE: Bernd, I got a bone to pick with you...
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Message:
No problem Mike. (I understand.)

1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Chris W
Dodge Dakota
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2/04/2002
12:01:52

RE: Bernd, I got a bone to pick with you...
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Message:
I love a happy ending. :-}

sniff, I think I'm gonna cry.



fourgivn1
Dodge Dakota
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2/04/2002
12:03:52

RE: Bernd, I got a bone to pick with you...
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Message:
Group hug, everyone.



Joe E.
Dodge Dakota
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2/04/2002
19:06:47

RE: Bernd, I got a bone to pick with you...
IP: Logged

Message:
and they all lived happily ever after.
The End.......



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