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Bernd
*GenIII*
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10/26/2002
09:20:25

Subject: SpeedTweaks - Response
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To all those who have been reading these posts and a personal explanation.

When we first started the SpeedTweaks company back in May of 2001, we were only internet based and ran a successful business. We then decided to open up a shop to complete the turbo kit back in March of this year, along with quite a few other projects to further "enhance" the Dodge line of performance products.

However, we did take on quite a bit more than we could chew and it caused a whirlwind of problems for us. We re-thought our strategy in late June and started to come back up to speed but personal problems (family), emotional/physical problems (health), and issues with orders not being forwarded to us from PayPal/our ISP were causing more problems than they were worth. We also made a few mistakes along the way with order tracking and processing which caused the customers quite a headache and we deeply apologize for this.

On the Flometrics issue: Yes, there's no question that we owe them a rather large debt, but had started to work with Bruce in order to repay the debt. Economy wise, the funds are slow to come in and outgoing payments are going where they can. Bruce: I've responded to you on a few emails on what we can possibly do to clear this up.

On the Intense Performance issue: Yes, we owed them a small amount of money as well but and payment arrangements have been made.

Unfortunately, the economy just isn't up to what it used to be and we are just struggling to try to fill orders that we can and refund the people who we owe money to.

We are doing what we can to rectify all the problems and are doing it as funds allow. The new accounting system was to be in place but can't use it yet as all the orders are being used from an online service which doesn't import into the new system...manual entry is the only way and there's just no time for this at the moment (call center is also on hold as well).

Have we run into a few problems with other vendors? A few times but nothing that couldn't or can't be resolved.

On the comment about the "Message to customers" with the original date of 10/18 and modified date, that applies to the java-script counter on the bottom of the page. Notice the modified date is now 10/26 and we haven't changed a thing.

We made a mistake with not looking at the entire picture of the shop (income/expenses) and it's taken a huge toll on us and the most important people to us...our customers.

We deeply regret what's happened within the last 3-4 months and can not apologize enough. We will do what we can to "fix" all the wrong doings.

Regards,

- Bernd

1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

dweishaar
GenIII
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10/26/2002
09:49:06

RE: SpeedTweaks - Response
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keep up the good work Bernd, we're behind you 100% anyone who dedicates themselves to improving our vehicles desrves no less.


One Eyed Fox
The Baja Dak
Have you jumped a dak..........lately?

Bernd
*GenIII*
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10/26/2002
10:00:18

RE: SpeedTweaks - Response
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In the interest of showing good faith on the orders coming in. Since they are not billed immediately, we are going to be cancelling all the new orders and will contact the appropriate other vendors to help you out. This is to give us some time to correct the past.

Now as you may notice, the links i'm providing also include some of the people who have been causing a lot of the "heresay" and "company confidential" information:

http://www.worldwideperformanceparts - Mopar and just about anything else
http://www.socaldakota - Crower/Flometrics
http://www.krcperformance - Engines/Cams/Heads/Etc.
http://www.intenseperformance.com - Intake Systems
http://www.thefastman.com - Throttle Bodies

aprinfo@earthlink.net - Custom transmissions/TQ Converters/Transmission modifications/Throttle Bodies (20+ years in the transmission field)





1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Tell theTRUTH
Dodge Dakota
JOIN HERE


10/26/2002
10:34:46

RE: SpeedTweaks - Response
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Hey Bernd, Nobody believes your BULLSH!T. We know you are just gonna keep on screwing your customers and vendors. Anyone who does business with you is gonna get F*cked over. I like how you are pointing your finger at these "heresay" companies to hide your own bad business practices.



Bernd
*GenIII*
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10/26/2002
10:43:13

RE: SpeedTweaks - Response
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We don't deny making a lot of mistakes with orders, refunds, etc....but they were never meant to, or intended to "screw" our customers.

As for the heresay companies: "include some of the people"...not all of them, and they know who they are.


1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Fed-Up
Dodge Dakota
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10/26/2002
11:28:06

RE: SpeedTweaks - Response
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"Now as you may notice, the links i'm providing also include some of the people who have been causing a lot of the "heresay" and "company confidential" information:

http://www.worldwideperformanceparts - Mopar and just about anything else
http://www.socaldakota - Crower/Flometrics
http://www.krcperformance - Engines/Cams/Heads/Etc.
http://www.intenseperformance.com - Intake Systems
http://www.thefastman.com - Throttle Bodies

aprinfo@earthlink.net - Custom transmissions/TQ Converters/Transmission modifications/Throttle Bodies (20+ years in the transmission field)"

Well Bernd, before you throw any more vendors on your list-- I'd have to say that ALL of them are tired of your crap.

The violin can only be played so much. You cannot blame your troubles on others.

So, how does making a trip down to the Houston Mopar event meet 'good faith' on repayment towards your debtors??? Lies, lies, lies.






FlameRed01
Dodge Dakota
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10/26/2002
11:28:38

RE: SpeedTweaks - Response
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I know this is kinda off topic but it appears that dodgedakotas.com serves as a message board for dakora enthusiasts but there is many guys who come on here (sam jonas sincity r/t speedtweaks and the many others) and sucker some of the dakota owners into buying thier parts, (often prices are jacked up since these guys are trying to survive in the business world, example: Sam from socal, i can gaurantee anyone who has bought rockers from him has lost an extra $100 cause its obvious he jacks the price waaaay to high, i could go on foreever but in not) since they are all entrepeneuers trying to make it. Its a message board in disguise. If you guys havent seen that yet you must be blind. Who own dodgedakotas.com? anyone know? why do i have the feeling some big bussiness or corp. owns this website and is making a fortune off it. ads. memberships. parts profits. etc.

I even got suckered into buying a dakota usa membership. which i never recieved anything. Chris lambert i have e-mailed you so many times, why can you just either mail me my stupid sticker or refund my money. i hope you spent my money well! Chris you robbed me on the internet, easy as that, your a thief!!! what would happen if i went to the cops and showed them all your e-mails giving me stupid excusses and showed them my bank statment where my account was debited $25?

Bernd i have bought things from you and have not had problems. But as far as what i've heard from other poeple i think i am very lucky to even have gotten my stuff. And as i said before e commerce can make or break you. a 1 or 2 man show CANNOT serve the possible customers that have acess to your site. i do give you credit for saying you want to fufill past orders before new one though, it looks like you finnally doing something about this.

and whoever wants to bash or flame me go a head, cause i have a pretty good idea about whats up on this site, so do you....theifs.



rtdkota
R/T
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10/26/2002
11:38:32

RE: SpeedTweaks - Response
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(often prices are jacked up since these guys are trying to survive in the business world, example: Sam from socal, i can gaurantee anyone who has bought rockers from him has lost an extra $100 cause its obvious he jacks the price waaaay to high, i could go on foreever but in not) since they are all entrepeneuers trying to make it.)

--

Well, Sorry to inform you FlameRed01-- You are misinformed. I only sell Crower rocker arms-- nothing else. My prices are by far the lowest on CROWER rocker arms. You must be comparing them to Mopar, Crane, HS, or some other brand.

I got into selling CROWER doing group buys for people because I already had a great relationship with them. Did I make any $$$ from the group buys??? I think I covered my gas to drive down there and present them with a check for $7000 (for 19 sets of rocker arms, I made $25.00 to cover my gas). Since then, people have asked me for Crower, so I started selling it. Profit on each sale ain't much over the $25.00 I originally got on a group buy of 19 sets (It was suppose to be 20, but one guy lost his job-- so it was 19).

If you can find a lower price on CROWER rockers (same kit, either K or PK).. I'll provide you with $25.00 Mr. Flamered01.

So what's your guarantee?

I've been in the Dakota community since the DML was 6 months old. If you were to search Goggle, Yahoo, etc. on my name-- You'd see that I have been around a LONG time, and I do not screw people over.

Sam Parthemer
619-448-5016 call me if you want to discuss it.
I am a founding member of the Dakota RT Club
Member #17

I do this because I enjoy Dodge products, and the people. Sometime I have to reevaluate if it's all worth it.

Sam



RTDKOTA

FlameRed01
Dodge Dakota
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10/26/2002
11:47:33

RE: SpeedTweaks - Response
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OK sam, hes what i have to say, i dont believe you!!! get a real job.



FlameRed01
Dodge Dakota
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10/26/2002
11:52:49

RE: SpeedTweaks - Response
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actually you know what, since this site is so benificial and products sold on here are carry such good deals then why are so many people upset?

look i am not going to contribute to this war anymore. if you guys have something benificial, then good for you. Its just that what i've seen on this site is ridiculous. I gaurantee you will not see another post from me.



rtdkota
R/T
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10/26/2002
12:00:07

RE: SpeedTweaks - Response
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--actually you know what, since this site is so benificial and products sold on here are carry such good deals then why are so many people upset?

look i am not going to contribute to this war anymore. if you guys have something benificial, then good for you. Its just that what i've seen on this site is ridiculous. I gaurantee you will not see another post from me.--

Upset??? So far the people who are upset are the one's that have been ripped off by Bernd, hmm... and you feel you have been ripped off by Chris (funny-- but if you sign up, don't you get an email/picture?)... and you seem to think I am charging $100 more than I should for a Crower product.

Grow up man. I put all my info on there. Believe me or not--- It's all there for you to checkout yourself. You obviously don't have a clue-- Make some calls, call Crower-- HA.. there's something you might believe. Here's their number 619-422-1191 (8 am pst to 5 pm pst, M-F....) Do you want the part numbers??

Call me collect on Monday and tell me what you find out. I'll accept the charges.

Sam





RTDKOTA

IntenseDak39
*GenIII*
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10/26/2002
12:03:14

RE: SpeedTweaks - Response
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Bernd went to the houston mopar meet to fulfill his agreement with the RT-2 project. The owner of the truck did a no show and broke contract with Speedtweaks. With that happening, bernd lost publicity over that project & that was suppose to bring in new business/make up for project losses.

I think its funny that you people ask for blood and then bernd has the guts to come clean and all you can still do is b!tch about it. I guess its just easier to complain than to actually have a thought process and understand whats going on. I have spoke to some of those vendors (names being withheld) and with bernd via email/phone. I have come to the conclusion that anyone that posts like "Fed-up" or "Tell the TRUTH" is too ignorant of the subject and all they can do is complain.... and they cant even post a name.

Now, for anyone that has actually purchased something from Speedtweaks and not recieved it yet.... bernd is working hard to get everything done and done asap.

FlameRed01
its not some big corporation....
http://www.dodgedakota.net/cgi-bin/amb/lookup.pl?user=mark


:::puts on flame proof jacket:::



--"did you mean the charger, because that's got a hemi, too!"
98 Dakota Sport V6: 8.95@77.9 mph (1/8th)
99 Oldsmobile Alero GL3 V6: xx@xx mph

CW
GenIII
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10/26/2002
12:12:03

RE: SpeedTweaks - Response
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Cowards is a better word for those who posted under something other than their normal screen name.

4.7 HO, CW style
2001 4.7 5sp 3.92 LSD
Ported 68mm TB, IAT adjuster, 3" flowmaster cat back, TPS @ .76V, 4" Z-tube, Roadmaster active suspention, Removed Third cat, Electric fan Convertion, HO cams, Robert shaw 180 therm, HO intake manifold.

hoss318
Dodge Dakota
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10/26/2002
12:27:49

RE: SpeedTweaks - Response
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One of the best things about a Dakota is that you can't open up a Summit racing catalog and build a truck. You have to search, think, and find the one-off products being made in garages, because we don't drive dime-a-dozen Chebbies.
Without the DML and the people on it(somehow I think FlameRed01 doesn't remember or know about that), there are a LOT of products that never would have existed for the Dakota, any generation.
The downside of this is that some of the companies, or people, you'll be buying products from don't have huge warehouses, don't have automated order-filling systems, and might actually make, *gasp* a mistake. If you don't like dealing with "mom and pop" places, then sit back in your slower dak, and wait for summit to carry it, and deal with the idiot chebby-driver on the phone there.... I hope you don't have any questions.
Please, you haven't been robbed until the thief stops posting and dissapears (hennessey). Give these men a break, some of them are the only reason we can make our Daks faster!
As far as paying money to join an online club.... come on, I've got a bridge to sell you.
As far as paying too much for a product.... you only have yourself to blame.
Hoss318
a.k.a. hoodkiller



Pistolero
Dodge Dakota
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10/26/2002
12:58:42

RE: SpeedTweaks - Response
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As one of the schmucks who recently purchased a set of Crower rocker arms from Sam, and "wasted" an extra $100, I'll pipe up with my 2 cents worth. I haven't ordered anything from SpeedTweaks...when I was ready to order my equipment, I'd already read a number of posts on this website that alluded to problems, so I grew leery and selected other vendors.

As for Sam and socaldakotas, I've spent a lot of money with him lately. I've received excellent service. Sam's not a big operation, either. From what I can tell, he does most of his own business...answering phones and email, selling and shipping parts. I paid $350 SHIPPED for a set of Crower rockers for my V6. If I got ripped off for $100, that means that I could've purchased those same rockers for $250 somewhere else, which is less than even the lowest priced aluminum rockers I've seen available anywhere. I checked the $$ of the rockers at a local speed shop...yeah, right. Sam even sent me out a set of rocker studs FedEx Saturday delivery...very expensive...because Crower had left them out of my original order.

It's easy to get screwed on the internet today, so I try hard to research the vendors that I do business with before I click that "submit order" button. So far, I've been lucky. If I need anything else in the future for my truck that Sam sells, I won't hesitate to do business with him again.

I hope that Bernd can straighten out Speedtweaks, so that I can have the same confidence in them one day.



BigHank
GenIII
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10/26/2002
13:01:15

RE: SpeedTweaks - Response
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Bernd,
I appreciate the reply to all this, and, as soon as I get my APS TB I WILL be placing an order with you for other parts!

MoPar to Ya!!!

Chipster
Dodge Dakota
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10/26/2002
13:20:46

RE: SpeedTweaks - Response
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FlameRed01.....This is America, its a free
country. This country is all about making a
profit. If your boss does not make a profit, can
he afford to hire you? Maybe you should move
to Russia, nobody there makes a profit, and
look at the goods and services, they provide
for their people. You can shop around to many
locations to buy your parts. If you paid $100.00
too much, then that is your fault. Do you think a
little company has the buying power of a
Summit, well they don't. Personally, I would
rather buy my parts from a little guy like Sam,
(by the way he's not so little, sorry Sam). I
know that I can call him or Email him and he
will take care of any problems. Do you think
that order taker at Summit will help you?
Making a profit keeps this country going.
Jerry





chris
Dodge Dakota
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10/26/2002
13:53:11

RE: SpeedTweaks - Response
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I appreciate all well based knowledge coming from this board. Negative thoughts arn't requested, only positive and informative thoughts are needed and wanted here. If you feel the need to complain, please send it to bernd in an e-mail so he can proceed to block you and we can stop the whole process of biatching and moaning here and we can get back to the happy board we used to be. As for flamered, you are not only out numbered, but you are wrong. You don't have the right to call someone out for trying to help you and others out. You are probably to young to understand the world of business, and that is why you are crying. It's alright flame1, your senior year you should study business. Please let us know how you do in the class when you graduate as we would all love to hear from you when that happenes, and not until then. Thank you
--
Chris




cudashoe
DakotaEnthusiast
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10/26/2002
14:35:42

RE: SpeedTweaks - Response
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No Chris its called REALITY.

Why is Speedtweeks having a problem??

Well Im going to tell all of you how it is. Face it. 90% of all people are incapable of running a business. Why? BECAUSE YOU DONT HAVE THE STONES TO DO IT!!!

Bernd- You MISSED THE OBVIOUS!

What makes a business successful quicker than any other factor? Having a good or service THAT NOBODY ELSE HAS! And Bernd, you had it!!

The IAT adjuster.
Why charge only $35 for something you could have EASILY got $75+ for? You had a MONOPOLY! Thats how Millionars are made!

No you wanted to do "everyone" a favor by keeping the cost down. You go to Wal-Mart too much! The IAT could have been your ONE PRODUCT that paid your bills!

To run a business you must charge AS MUCH AS POSSIBLE! $35 is PEANUTS!


2000 4.7 5- speed, 1989 Shelby #799 White

KRC Tech
Dodge Dakota
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10/26/2002
15:04:42

RE: SpeedTweaks - Response
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No mudslinging here, but putting KRC's name in that list tells me you believe we must be gossipping about your company. I know what is going on, but I don't tell everyone or broadcast it on the site. If I had time to do that, then the work in the shop would not get done at KRC. We have dissagreements, no different than Jim Bell and I do, but I do not talk about what is your business. I told you once Bernd and I'll tell you again, I wish you the best of luck in the future.



yates-in-DE
GenIII
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10/26/2002
15:16:31

RE:Misunderstood
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KRC Tech,

I don't think he quite ment that the way it came across. I think the Idea was to route all the people that was looking for Items to the appropriate resource and just mentioned that some were a bit gossipy. I sertainly hope that all this gets ironed out and all fences mended. NO matter who is right and who is wrong.

Later and PEACE,


MyVW Killer
Lynn

JIM
Dodge Dakota
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10/26/2002
15:26:36

RE: SpeedTweaks - Response
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Not only did he come clean but he is trying to do the right thing and get everyone square. Most would have declared chapter 13 shut out the lights and screwed everyone.



bernd
*GenIII*
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10/26/2002
15:49:51

RE: SpeedTweaks - Response
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That's exactly what I meant. Out of the list of vendors I posted, the magority of them are not involved. If people needs parts that and don't want to wait, contact any of them that were listed.



1997 Dodge Dakota SLT - V6
Supercharged/Intercooled @ 10# w/Nitrous
14.55 @ 96.01mph

Fubar512
GenIII
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10/26/2002
16:12:42

RE: SpeedTweaks - Response
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Bernd, You always struck me as a pretty rightous guy. I ordered an IAT adjuster some time back, and didn't bitch about it when it wasn't delivered, because I knew of the problems you were having. You offered me credit or a refund when you were unable to deliver it, and though I have not heard from you in a while, I'm confident that you will eventually resolve your problems.

Just keep the faith, man, and keep plugging along. We don't want to see you go under.

Why is it that everbody seems to pile on when a somebody's having problems? Its like a freaking shark feeding-frenzy, and it ticks me off to no end.

Sorry for the rant, I just don't like to see anybody put thru the ringer.


Confucious say: Any man can pee on wall. Be a true hero and crap on ceiling! I've tried being a hero once too often...

street guy
Dodge Dakota
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10/26/2002
16:38:29

RE: SpeedTweaks - Response
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Pistolero not only did you get ripped on price, you obviously never looked in your Summit catalog. Summit Brand, made by Crower by the way, has lightwieght ALUMINUM ROLLER ROCKERS in 1.5, 1.6 and 1.7 ratios selling from $201.99 through $227.99 with FREE shipping.and if you got a small block chuvy you can get them for $159.50 full set of 16.



QuickRacing
GenII
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10/26/2002
16:57:34

RE: SpeedTweaks - Response
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Thanks Bernd for responding!
Anyone that can admit a mistake is a "real" man!
I want to personally thank you and Tom for all the help and insite that you have given me.
I'm behind you two all the way!! And will be right there when ordering starts again..
Thanks guys, and the best of luck to you both!


Drew

swingman
Dodge Dakota
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10/26/2002
17:00:47

RE: SpeedTweaks - Response
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street guy,

Pistolero has the stainless steel set which is stronger and more expensive than the aluminized set.

I've bought many parts from both Bernd and Marty and have got exceptional service and tech support from both. I almost bought a set of 1.7 rocker arms from Sam, but decided to go with a cam instead, sorry Sam ;). He answered all of my questions in a timely manner via email.

I would NOT hesitate to do business again with any of these fine gentlemen, and would like to take this opportunity to thank them for all that they have done for the Mopar community.

Derrick C.
CANADA








NJQCDak
GenIII
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10/26/2002
17:13:45

RE: SpeedTweaks - Response
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Bernd,

Sorry to hear about all your woes with business. I know from reading a alot of threads regarding non-shipments that I kind of thought you might be in trouble. You future actions and customer service will determine your business' fate. I've heard that most businesses fail within X years (one of the great gambles in life). Keep the faith.

On a personal note. You have always been an outstanding person who seemed to provide great advice on what ever anyone needed (at least the 2 years I have been on this board). I have purchsed from SpeedTweaks on several occassions and had some slight inconviences but nothing serious. I wish you & your partners the best with the business. It would be a great loss if it went under. Peace.

'01 QC Sport, 3.9L V6, 5spd, 2wd, Volant Intake,
SS Gibson exhaust, MSD Wires, Accel Super Coil, NAPA Cap, Flometrics Billet 48mm TB , JBA Silver Ceramic Headers, Autolites 3923s, R/T front swaybar & Quickor rear swaybar

HSKR
Dodge Dakota
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10/26/2002
17:54:05

RE: SpeedTweaks - Response
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FlameRed01:

Where do you get your info from?? If you can find the parts that the guys youmentioned are selling cheaper, then please come forward with the info!!! Obviously you know where to get them cheaper or you wouldn't be able to tell us that Sam over charges by $100 for a set of Crower rockers. And how bout Steve aka SinCityRT. Last I checked, he wasn't a vendor and has only done group buys which resulted in BIG savings for all involved when compared to the regular price at any other online parts suppliers. Once again, if you have info on where to get the parts cheaper than these guys sell, then please let us all in on it so we too can save this money that you claim we are getting ripped off of. And as fatr as the prices being "jacked up" I'm sure the true vendors who are using it as a business do make some profit off the parts they sell. That's why it's called a business. They wouldn't do it for nothing. So if youknow of someone selling parts for no profit what so ever who will answer the phone and return email when you have a problem then let us all know who/where it is. I woudl personally remove my Mopar rockers and buy the Crowers if I could get them for $100 less than what Sam sells them for.





kota on 20s
GenIII
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10/27/2002
01:32:02

RE: SpeedTweaks - Response
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bernd, do you want to sell your SEMA ticket(s)?

-Eric
Injection is nice, but i'd rather be blown.
5.2L, 5speed. Powerdyne SC, 50mm TB, 2bbl M-1, 1.7RR's, MSD 6BTM, ciramic JBA headers, 3" carsound cat, dumped gibson

2k4x45.9er
Dodge Dakota
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10/27/2002
08:56:33

RE: SpeedTweaks - Response
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I think yall should shut the F**k up and give Bernd time to sort it out


Kota.. that is NOT funny



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