| From | Message |
MACE
Unregistered
4/17/2001
16:27:02
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 Subject: DAK QC Quality Problems
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Message:
Fellow QC owners over at Edmunds Town Hall report quite a few problems with picking up their new QCs at their dealers and finding parts missing: no V8/Quad badges, no console lights or power outlets, no hood insulation, etc, or options missing that were ordered, or warning lights for ABS, check engine, etc.
Two 'owners' in just the past 5 days had their dealers re-order them new trucks.
QC appears not to stand for Quality Control...anyone else with similar stories on new QCs? How did you address the problems, re-order, get money back on the missing parts, or just walk away from the deal with your deposit back in your pocket?
My 2001 QC Sport+/AWD/4.7/Auto/3.92/LSD/T&H has a dealer eta of 4/24-27, you know I'm gonna be all over that truck, starting with checking the invoice sticker on the window for all options
I hope what ever issues existed at the Warren plant have been addressed re: QC!
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Python97
R/T
4/17/2001
16:56:40
| RE: DAK QC Quality Problems
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Message:
Let me tell you about the scum sucking dealers. My Quad came pre scracthed. So they saved me the work of breaking it in. The paint job sucks balls. I have little bits of sand in some parts of the paint. Test drive the truck before you take it home. I got in mine and had air coming throug the driver side door. They had to replace the weathewr stripping. Those scum sucking punks are supposed to give the truck a look over before you pick it up. The truck comes with a checklist that is supposed to be looked over before you pick it up. I looked at my checklist and everything checked out fine. Then why the fuc* did I have to go back to the dealer 4 times. Sorry to blow up but when I start talking about car dealers I feel like killing people. Well that all I have for now Im going to punch a hole in the wall.
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RonW
*GenIII*
4/17/2001
17:03:27
| RE: DAK QC Quality Problems
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Message:
Also, some of the parts you're expecting on the '01's are no longer available, e.g., underhood insulation, V8 or V6 badging, numbers on the gauges, etc.
Ron
00 PB SLT QC 4X2 5.9 46RE 3.92 LSD
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Blizzard
*GenIII*
4/17/2001
17:12:01
| RE: DAK QC Quality Problems
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Message:
I'm sure the quad cab isn't the first model vehicle to have mid-year production changes. Mine didn't come with the quad cab badges behind the rear doors. But, then again, I didn't buy the truck for those badges.
2001 Black Quad Cab Sport 4x4, 5.9L, 3.92 gears, loaded for bear
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MACE
Unregistered
4/17/2001
17:18:04
| RE: DAK QC Quality Problems
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Message:
Badges, we don't need no stinkin badges...Ah, but calls to DC have them saying the V8 and Quad badges are suppose to be there and they want to know as someone isn't doing their job on the line.
Or is the DC customer folks telling a little white lie?
Only thing I was aware of was the discontinuation of the hood insulation on the SLT, now what about those missing numbers on the guages?
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RonW
*GenIII*
4/17/2001
18:21:06
| RE: DAK QC Quality Problems
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Message:
Lies, I tell you big fat lies! German engineering!
Ron
00 PB SLT QC 4X2 5.9 46RE 3.92 LSD
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jsatter
GenIII
4/17/2001
20:25:25
| RE: DAK QC Quality Problems
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Message:
My 01 QC is lacking the V8 badge on the fenders. Doesn't bother me tho. I'm planning on removing all the decals / badges anyhow. Cept the ram hood ornament. Hood would look like crap without it. The right front wheel doesn't look like it was part of the same set, but that's only noticable when you're cleaning them.
Damn birds everywhere.
01 Quad Cab SLT Plus 2WD Auto 4.7L - Currently Stock
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kota on 20s
Unregistered
4/18/2001
02:47:22
| RE: DAK QC Quality Problems
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Message:
why are you guys so worried about the emblems? I want to shave my v8 emblems but I got a quote for $350 to do it because they have to paint the whole fender. I wish mine came with them off...while i think of it i wish mine also came with the antina, door handles, 3rd brake light, tailgate handle, hood emblem, and weather stripps on roof shaved too. that would be great, it would save me a lot of $$$$$$!!!!
Eric 98 dropped on 20s
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broeheem
GenIII
4/18/2001
03:15:23
| RE: DAK QC Quality Problems
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Message:
The 2001 DC brochure that I made my option selections from doesn't show any engine badges, but it CLEARLY states that the SLT package includes hood insulation, ashtray light, and center console light, all of which are missing from my DAK. I don't care about the ashtray light, but the center console light housing is still there - empty, of course - and I will make an issue out of it... I paid for it. Same with the hood insulation, but I'm not sure if it was "deleted" due to cost considerations or cooling issues.
These are minor problems, yes, but the dealer (mine, anyway) has been less-than-forthcoming about missing items that he should already know about.
Patriot Blue '01 CC SLTplus, 4.7/multi-spd auto/3.55:1 LS
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Bob
DakotaEnthusiast
4/18/2001
04:25:50
| RE: DAK QC Quality Problems
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Message:
Have you gays ever noticed that the people that cry about how bad there truck is, never register!
Some need to get over it,Chrysler is not owned buy Chrysler,please stop dicking Chrysler!Chrysler is owned buy @#%^%@ Daimler!
Big deal---no badges,most guys don't want badges,drill some holes and put badges on your truck!Ask your dealer nicely and I'm sure they will put a hood pad on for you!
It is not only Dakotas that have some problems,ever #@$%* Auto has some kind of problem!
Bob
00 Dak.CC SLT Plus 4.7L 235hp 355 L-Slip Auto.
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95DakotaV8
*GenII*
4/18/2001
06:58:18
| RE: DAK QC Quality Problems
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Message:
Bravo Bob, bravo. Let me stir the pot!
Enjoy the Dakota for what it is, not what it is missing. The missing badges add aerodynamic drag and 16 oz of weight which cuts the 1/4 mile time by .00056 seconds. Now you are that much faster. Ok, smart a$$ period over.
Personally, I think a die-cut vinyl decal in the same font (Hemi Head 426) as the writing on the tailgate would look much better and form a more cohesive appearence on the truck. Same with a QC sticker. Just my opinion though. (My 95 has badges!)
The dealer can/should probably refund the "options" money on the things that the factory deleted mid-year or what I would do is get a credit at the parts counter and order some Mopar Performance goodies.
Kevin Rants
95 CC SLT 4x4, 5.2L, 5spd
Family Man!
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sinjin smith
Unregistered
4/18/2001
08:48:36
| RE: DAK QC Quality Problems
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Message:
While I have a 94' and am quite happy with it, there are some major problems DC needs to remedy. It is clear 99.9% of Dodge dealers are sh*@. I hear morale in "Detroit" is bottom of the barrel low. Some of the quality issues could stem from this. The new Dak has good looks but if Cryslers quality starts going down, they are gonna go bust. This is clearly the germans fault. Crysler had the highest profit margin of the big three before Benz took them over. Now they're in the tank. I'm a Chrysler fan and find this trend disturbing. I hope a solution is found soon. The first thing they need to do is clean house with their dealers, they can't get much worse. Sorry for the long post. Cheers
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MACE
Unregistered
4/18/2001
09:12:14
| RE: DAK QC Quality Problems
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Message:
Ok, lets forget a moment about the badges (however, this does promote the perception that DC is getting cheap with these 'cost' saving steps)
I see most of you badge haters are ignoring the fact that trucks are coming in without options that were ordered and charged to the 'owners'
I also see no comments on the fact that there were problems noted on brand new trucks that the dealer didn't fix or in some cases, actually did call the 'owner' to report against, before that 'owner' could come down and pick up his new truck.
(actually, pick up the new truck a few days later while the dealer fixes a problem or has to order a part, that the factory missed)
Now, lets go a little further on DAK QC problems
when picking up your new truck:
Rear sliding window not tinted (less drag, right?)
Dipstick rubbing on hood
Right Rear tire extending 1 inch further out
Front sagging
Missing dash console power outlet or cigar lighter
Paint Imperfections
The above are samples that different new DAK QC owners are reporting on finding when they go to pick up their new truck, recent mulitple new owners.
Slice it, dice it, no matter how you want it, say all manufactures will have these problems, but throw on top of this, those 'cost cutting measures' (and it is now past mid-year model change time), DC laying off legacy Chrysler employees, and the CEO initially lying about cuttoffs, you have to wonder about DC's commitment to the legacy Chrysler products and overall QC (thats Quality Control, not Quad Cab)
Hey, I fell in love with the DAK QC, but that doesn't put blinders on me, making me refuse to acknowledge the rise in QC problems that are being reported, and not be concerned about something I'm gonna spend $25K+ on...ignoring the problems isn't gonna make them go away, me checking that there are problems, will.
The sky is not falling and I'm not B&M (yet) about DC, but am slightly concerned about their QC
BTW, once I have my DAK QC in hand after running through the checklist and have verified all is good, I'll be more then happy to register (assuming a register poster's words must carry more weight than a non-registered poster...whats up with that?)
Explaining not complaining....
Another BTW, I like that missing numbers on the guage thing: Geez officer, I didn't know I was speeding, my speedo is missing numbers past 50...damn those DC idiots for trying to save a penny!
Thanks for listening from a soon to be DAK QC owner!
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bIG g
GenIII
4/18/2001
10:35:52
| RE: DAK QC Quality Problems
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Message:
My SLT Club Cab came with hood insulation (New York Here), extra power outlet, SLT emblems, rear tinted glass, no fender badges (who needs them), and a shit paint job (bad matalic blushes on the hood) but overall (knock on wood) no major problems or concerns with the truck.(3500 miles so far) I think that the SLT should have side bodyside moulding as standard equipment though, otherwise I like the truck the way it is, accept in need of more power & economy (I'm working on this)... my old Mopar building days are comming back to me now (I just wish things would be as interchangable as they used to be, built a 426 hemi duster from a 6 cly. starter car, etc.) .... long since given up since the wife & kid came along... (what they don't know doesn't hurt them right?) (by the way the hemi duster was a real wheelie puller, too bad the guy I sold it to totaled it 4 days after buying it..... LMAO ! ! !)
2001, 3.9, 2WD Auto, Loaded SLT Club Cab, Sport Suspension
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Bill Grimes
Unregistered
4/18/2001
11:18:25
| RE: DAK QC Quality Problems
IP: Logged
Message:
Just a note regarding the paint finishes- I was reading some detailing info on Zainobros.com (car polishing site)and one of the articles went into detail about imperfections in paint caused by vehicles being shipped by rail. It was an intersting read and the description sounds an awful lot like what guys are complaining about. Go to zainobros.com and read the application and tips/tricks columns.
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broeheem
GenIII
4/18/2001
11:36:21
| RE: DAK QC Quality Problems
IP: Logged
Message:
To clarify : I pointed out the missing hood insulation to the dealer, and was told that if I had any complaints, I should take them up directly with Chrysler (he wasn't willing to put a hood pad on for me).
I like the overall quality of this truck, but I can't think of a better example of "once the check's been cashed - "F" you".
Anyway, I'm on my way back to address the other issues - including the off-center rear axle. I'll post a new thread detailing the results.
Patriot Blue '01 CC SLTplus, 4.7/multi-spd auto/3.55:1 LS
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Python97
R/T
4/18/2001
12:02:48
| RE: DAK QC Quality Problems
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Message:
Some of you people may think its ok if a car comes without some thing. I say Fuc! That. I paid for what I wanted I damn well better get it. I could go by a used car if I want things missing. As for the V8 embelems I dont care about that either. When people are missing features that are supposed to come with the truck thats just lack of quality control (as stated before) If people get away with this shit they will keep doing it and things will get worse. I bought a brand new truck not used and I got sand in my paint> Fuc! that. I work so I can drive my dam truck. These trucks come with a check list. The truck is supposed to pass all the checks, then can be issued to the comsumer.They probably have some monkey just putting checks in boxes. Who ever the people are that dont care about getting shafted (good) because people will step all over you. To everyone else stick up for what you bought and get what you paid for. AND IM REGISTERED!!!
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Mark16q
DakotaEnthusiast
4/18/2001
15:37:08
| RE: DAK QC Quality Problems
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Message:
Python97,
Absafuc!inglutely to all you wrote. I just looked over my checklist for a good laugh. After that, called the guy who sold the truck to me (a very good, supportive individual),explained my frustration with qc problems, and he asked that I write a letter detailing all the b.s. problems that the factory should've caught, Sent it to him already. He is fed up with the qc from the factory, and has his service people doing double time to try and catch everything. Unfortunately, they are missing things. While I love the truck, that is no excuse for poor quality! I don't think my truck came in missing any parts. It just had not been gone over, therefore I had oil leaks, loose trans cable, loose motor mounts, horrible alignment, and of course, the rear axle thing. We'll see what my man can do. I do believe he is going to try and get results.
Mark
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Mark16q
DakotaEnthusiast
4/18/2001
15:38:38
| RE: DAK QC Quality Problems
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Message:
Python97,
Absafuc!inglutely to all you wrote. I just looked over my checklist for a good laugh. After that, called the guy who sold the truck to me (a very good, supportive individual),explained my frustration with qc problems, and he asked that I write a letter detailing all the b.s. problems that the factory should've caught, Sent it to him already. He is fed up with the qc from the factory, and has his service people doing double time to try and catch everything. Unfortunately, they are missing things. While I love the truck, that is no excuse for poor quality! I don't think my truck came in missing any parts. It just had not been gone over, therefore I had oil leaks, loose trans cable, loose motor mounts, horrible alignment, and of course, the rear axle thing. We'll see what my man can do. I do believe he is going to try and get results.
Mark
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Python97
R/T
4/18/2001
16:03:59
| RE: DAK QC Quality Problems
IP: Logged
Message:
Thanks Mark16q. You have to stick it to the dealers. They are the biggest scam artists around and deserve to hear all the problems. They sell the cars and the problems come with it. Those people have nothing else to do anyway. Keep them busy!!!!!
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autocrosser
GenI
4/18/2001
17:17:40
| RE: DAK QC Quality Problems
IP: Logged
Message:
You guys that are complaining about paint problems and axles sticking out, didn't you check the vehicle over before taking delivery? Maybe this is your first new vehicle? My 2001 is perfect. But I went over it very carefully and test drove it several times before taking delivery.
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MACE
Unregistered
4/19/2001
08:35:20
| RE: DAK QC Quality Problems
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Message:
Here is a 'RAM' inspection checklist many new DAK QC owners use:
http://dodgeram.org/buying_info/Inspect.htm
I plan on giving my dealer a copy of one this w/e as my 2001 AWD QC is in transit from the factory and I expect it at the dealer between 4/24-4/27
I'm going to ask that the truck be ready for delivery early in the day as I plan on spending quite some time going over it (special order as it is) and will ensure they have no problem with me test driving it before I sign the papers (anyone ever have their dealer say no to this?)
Off that checklist, don't forget to check for:
read sliding window not tinted
missing console light and/or power outlet
dash power outlet and cigar lighter/socket
sagging front end
offset axle
quality of paint
all options order are present
And badges, what badges...have been reports they've been discontinued for 2001 or during mid-year model change, however, I just read a post where a new factory ordered 2001 QC was just picked up and all badges were present...go figure!
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greybeard
GenIII
4/19/2001
20:07:40
| RE: DAK QC Quality Problems
IP: Logged
Message:
Wow, you guys sure have some scary stories. I just took delivery on 4/18 BUT my QC was "born" on April 1st! Sure hope those factory guys didn't try to play jokes on each other... Everything checked out 100% so far, (including "missing" emblems)but I'll still keep my fingers crossed!
2001 4x4 QC Sport 4.7 auto 3:55 LS 4 wheel ABS
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ca_dakotawake
Dodge Dakota
JOIN HERE
2/15/2002
16:57:46
| RE: DAK QC Quality Problems
IP: Logged
Message:
I also didn't get any v8 badges, but I didn't want them anyway and if you look around, I haven't seem many or any '01's with them. I do have the hood insulation, cig liger, inside lights and everything else. I have a SLT v8 4x4 w/tow. I have had some problems, none of which have anything to do with the dealer I bought it from.
1: back window leaked, got parts of carpet wet; they had to do some body work to fix it. took a week!!! 2: transfer case recall, had to reprogram it or something quick and easy 3: The fender flares on the rear tires, toward the front, are chipping/fading lightly. I think it is because they are plastic and the paint doesn't stick as well. They think it is from rocks and/or salt from driving to tahoe. 4: speaker by my head making cracking noise after driving for about ~30min, would still make noise after engine off, volume off and away from that side. getting it fixed right now. Dealer says it is probably the deck (i think it is too, it shouldn't make any noise if the power is away from that speaker,its not getting any power!). Took forever to get it to do it in front of them.
When i bought my car, i looked it over, went over the buy-sheet and test drove it. I didn't notice these problems till about ~15K.
The biggest pisser I am mad about is the fact that a rental is not covered under standard warrenty. If I got that car and it broke 100yds down the rode, why the hell shouldn't they cover a rental? That doesn't make sense. They fu-up and it leaked...I shouldn't have to pay for a rental on anything that the manufactuere f-up on. I didn't buy it so I could have leaks, that is what a warrenty is for, to cover costs like that. EVERY DODGE OWNER SHOULD COMPLAIN!!!
I guess I will see about the stereo.
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Asa-Mek
Dodge Dakota
JOIN HERE
2/15/2002
17:04:17
| RE: DAK QC Quality Problems
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I've had not one single problem with my '01 QC. Got it last August and have almost 13,000 miles on it already (you can see how much I hate to drive the thing...)
'01 QC black SLT
4.7 L AT 3.55
A.R.E CX series bed cap
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Eric
Dodge Dakota
JOIN HERE
2/15/2002
17:25:34
| RE: DAK QC Quality Problems
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Message:
I've had my 01 QC since July and have noticed none of these problems, so not all of them are bad. The only screw up that might had was the left rear seatback wasn't bolted in, so when you stepped on the brake it flopped down. The dealer promptly fixed that. (I test drive it before they did the off-the-truck cleanup, so I don't hold them at fault for not finding it)
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Noah
Dodge Dakota
JOIN HERE
2/16/2002
01:03:14
| RE: DAK QC Quality Problems
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I have a '00 QC bought it with 10K on it, took it to the dealer here (built in Canada) to get the recalls done.....they wont do them....arrogant pricks!! The service AHOLE claims that there "are no recalls on the '00 QC". Thats not what NTSB sez......I asked about the recalls on my '95 LHS...."there arent any recalls on that model.." WHATA D***HEAD! Not registered yet, but I hope my words dont fall on deaf ears....
thanks for the rant time..
Noah
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Dave Mitchell
Dodge Dakota
JOIN HERE
2/18/2002
18:53:38
| RE: DAK QC Quality Problems
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Message:
Mine doesn't seem to have all these problems ('01 manufactured Dec '00).
The paint had a blemish near the rear window upper left corner.
But... I know a lady that bought a Lexus 4WD SUV that had the worst "orange peel" paint kob I ever saw...
Looking at the price differential between my limo and hers, I think I'm damn lucky!
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dakotamaxx
Dodge Dakota
JOIN HERE
2/18/2002
19:35:11
| RE: DAK QC Quality Problems
IP: Logged
Message:
my 4BY4 club cab,01 no emblems,but dont need them i only have a v6,but i had a big nasty paint run under door handle,13000 MILES STILL KICKING. peace>
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sandman
Dodge Dakota
JOIN HERE
2/18/2002
21:37:32
| RE: DAK QC Quality Problems
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The orange peel issue is common on Toyota trucks and GM Trucks. I know GM did this to get more use out of Dies. As the Dies began to wear out they found that they could hide inperfections in the stampings by purposely creating an orange peel effect. It is also less obvious when you get a small chip or scratch. I doubt that this had any place on a lexus though!!!! It was probably damaged on the lot or in shipment and the local paint shop probably did a quick and dirty paint job!!!! That is too bad!! I have noticed alot more companys trucks with excessive orange peel on the box area especial down low. It almost looks like someone applied Rocker Schults paintable chip resistant coating!!!
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oliver kollmar
Dodge Dakota
JOIN HERE
11/19/2002
19:27:17
| RE: DAK QC Quality Problems
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Message:
Hey,
My truck is the '97 club cab sport with the 5.2
the only thing missing was the center consol cup holder, no big deal. Other than that everything was perfect. The problems started at about 7000kms when fuses would blow for no obvious reason. Got that fixed. At 200000km I had to replace the soft not ment for a truck goodyear eagles(and no I was not doing burnouts). Then the rear end at about 30000km stars making grinding noises, and all I get from the dealer is that that's normal with hard cornering. And since I corner hard I take their word. At 60000KM I needed to replace the differential, not nice. Meanwhile my head lights have not been working since about the 10000km mark and nobody can track the problem. The dealer tried to fix a "loose connection" at the multifunction switch on the steering column. This was done at the 60000km mark and still under warrenty, and seemed to fix the problem. Little did I know that he made the problem worse. At about the 170000km point I notice some major burning smell coming from my steering col. Guess what, the fix of the loose connection actually fried the multiy function switch totally destroying it. The cost of a new wiring harness, $1300can. or $900u.s. Luckily I found the part at a junk yard. Now at 250000km my daytime running lights work but not my head lights high or low, and no dealer can figure out why.
anyways all this just to say that I've had nothing but electrical problems since almost the beginning. I had heard that the dodge/chrysler vehicles had always had electrical problems but I thought that they would have addressed that problem with the new models. All I know is that although I love the dak and ram, my next truck is going to be a chevy.
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