| From | Message |
crm
Dodge Dakota
JOIN HERE
8/21/2002
10:02:53
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 Subject: rear suspension problems
IP: Logged
Message:
Hey guys,
A couple weeks ago I took my 01 QC in to the dealer to fix a squeaking coming from the rear end. After much turmoil (and almost the worst service I've received from any service center) they finally got it "fixed". They originally said it was the shocks, but it appears they replaced along with those something called a shackle, and I also have new leaf springs. Not being too familiar with the underside of my truck, I drove off not caring and just happy to finally have my ride back.
Immediately after, I started noticing a "thump" coming from the rear end when going over speed-bumps. I never drive over them faster than maybe 5-10 mph and it wasnt until they fixed the squeak that I noticed the sound. At first it sounded like something was banging around in the bed, but then I realized the sound happened when I was going up the speed bump, not coming down off it. It actually sounds like something it hitting the underside of the bed.
Did the dealer forget to hook up something? Or (more possibly) did they do it wrong? I never noticed anything like this before, just the squeak. Now it's got me concerned that I have a piece of the suspension just waiting to pop off or whatever. The truck is still under manf. warranty so I'm not concerned about cost, but I'd like to get an idea of what to have them look at first. I dont wanna go in there un-edumacated and have them blow smoke you-know-where.
Thanks in advance for any help.
-adam
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yates-in-DE
GenIII
8/21/2002
10:08:20
| RE: rear suspension problems
IP: Logged
Message:
Take it back to the dealer, and get them to fix it right. ask them to trade you back your squeek for the bump, tell them you liked the squeek better.
Seriously take it back and make them do it right you are the customer not them. You should be happy, not gone 'out of their hair'.
Good Luck,
MyVW Killer
Lynn
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crm
Dodge Dakota
JOIN HERE
8/21/2002
10:15:22
| RE: rear suspension problems
IP: Logged
Message:
oh, i am totally gonna have them fix it. i just wanted to get an idea of what they might have fooked up before i put myself thru the whole ordeal again.
but hopefully, they will feel a bit more pain than i. my wife asked why i would even think about taking my truck back to the same place after what happened the first time. my answer - "i want to punish them with ME" ...
hehe
-adam
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yates-in-DE
GenIII
8/21/2002
10:20:47
| RE: rear suspension problems
IP: Logged
Message:
I know you are right, sounds like a loose shock, but it's hard to tell a loose shackle could bump too.
MyVW Killer
Lynn
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