| From | Message |
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
10:32:29
|
 Subject: RE: First and Last Dodge
IP: Logged
Message:
I don't mean to belittle anyone for problems they have had with their vehicle, but I make this case...
If I purchased a brand new vehicle and at 6000 miles the dealer said the engine problem was too severe to fix it so instead they replace the engine, I would scream foul.
I paid a lot of money for this vehicle. To replace the main portion of this vehicle (engine) at mileage this low is extremely bad business. When the engine is replaced, that means a variety of components will have to be either replaced and reinstalled. This is not a new, "out of the box" factory vehicle at that point.
Say for instance you pay for a vehicle. You sign the paperwork, give the dealer a down payment and the vehicle is now yours. The dealer says hang on a few minutes because we're going to wash it and give it a full tank of gas for you (yeah, that's hypothetical). While pulling the vehicle to the front of the lot, the person driving YOUR new car, hits the building or a parked car and damages the car. Are you going to let them perform bodywork on the car and give it to you or are you going to tell them you want a new vehilce? I know what I would do...I would have a new vehicle and the one that is damaged belongs to them.
I don't care that you have already had your truck for 6000 miles. If it was me that had this problem, I guarantee that I would have a new truck, not a replaced engine.
I just bought a new kitchen table and chairs. Got it home and put the chairs together, no problem. Took the table out of the box, put it together and the leaf was warped and the hinges bent. Store said they would do a work order on it. Bullshlt! I paid for a new table, and I am getting a new table. It's my money. I don't want something that has already been broken when I paid for NEW!
I understand things break. No automaker has perfect vehicles and you'll always find bad ones in the bunch. But this is really more of a dealer problem than a vehicle problem. You didn't get the service you deserved. Yell, scream, picket, whatever it takes. This dealer screwed you, now it's your turn.
Sorry for the rant, but I get hot under the collar when people pay big bucks for items then get treated like crap.
|
now you know
Dodge Dakota
JOIN HERE
9/15/2005
10:33:16
| RE: First and Last Dodge
IP: Logged
Message:
Lesson #1: If you post poorly supported derogatory remarks about Dakotas or Dodge in general on this forum, expect your wording to be ruthlessly disected.
Lesson #2: Choose your wording carefully whenever it's about to be ruthlessly disected.
|
prodak
Dodge Dakota
JOIN HERE
9/15/2005
10:48:57
| RE: First and Last Dodge
IP: Logged
Message:
"This is not a new, "out of the box" factory vehicle at that point."
That's right - it had 6000 miles on it.
Your analogy about damage prior to taking possession of the vehicle doesn't apply - his engine wasn't knocking when he drove it off the lot.
I haven't read any new car warranties lately, but I'd be willing to bet that they all say something like "repair or replace at our option" and by law they have three attempts to do that.
Sorry, but if you have major engine trouble at 6K you don't automatically get a new vehicle.
|
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
11:03:21
| RE: First and Last Dodge
IP: Logged
Message:
Prodak,
I can agree with you to a point.
I guess from my experiences with anything that has gone bad, I might be more of a pain in the as$ to try and get things solved the way I want. My point (and granted it is only my opinion), if I pay big bucks for that truck, and at 6000 miles, which isn't alot of wear and tear yet, it breaks, that would be when I seek MY satisfaction.
I understand from the way I read it, he had oil leaking problems after it was replaced. My guess would be defective workmanship via installation (maybe).
I don't know, it's a rough one. I'm just saying I would have handled it differently, not that my way is the correct way, but it's my way. (sheesh, I sound like Frank Sinatra singing MY WAY).
|
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
11:03:56
| RE: First and Last Dodge
IP: Logged
Message:
Prodak,
I can agree with you to a point.
I guess from my experiences with anything that has gone bad, I might be more of a pain in the as$ to try and get things solved the way I want. My point (and granted it is only my opinion), if I pay big bucks for that truck, and at 6000 miles, which isn't alot of wear and tear yet, it breaks, that would be when I seek MY satisfaction.
I understand from the way I read it, he had oil leaking problems after it was replaced. My guess would be defective workmanship via installation (maybe).
I don't know, it's a rough one. I'm just saying I would have handled it differently, not that my way is the correct way, but it's my way. (sheesh, I sound like Frank Sinatra singing MY WAY).
|
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
11:06:02
| RE: First and Last Dodge
IP: Logged
Message:
Sorry, wasn't trying to overemphasize anything.
I clicked once, it posted twice.
|
prodak
Dodge Dakota
JOIN HERE
9/15/2005
11:11:33
| RE: First and Last Dodge
IP: Logged
Message:
ObieWon-
I have a sister with your attitude and have seen her get some amazing concessions from manufacturers, sometimes even getting service on products that were out of warranty - so I applaud you both. Just trying to make a distinction about what buyers are legally entitled to.
For others reading this, the following is from the Uniform Commercial Code and applies in all 50 states:
REJECTION-The new car buyer may discover a problem with the vehicle within the first few miles of his purchase. This would allow the new car buyer to reject the goods. If the new car buyer discovers a defect in the car within a reasonable time of inspecting the vehicle, he may reject the vehicle. This period is not defined. On the one hand, the buyer must be given a reasonable time to inspect and that reasonable time to inspect will be held as an acceptance of the vehicle. The courts will decide this reasonable time to inspect based on the knowledge and experience of the buyer, the difficulty in discovering the defect, and the opportunity to discover the defect.
|
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
11:37:02
| RE: First and Last Dodge
IP: Logged
Message:
Prodak,
With our attitudes, it's a good thing your sister and I aren't married; we'd probably kill each other. Thanks for the vote of confidence though.
Yeah, I too understand what the buyers legal rights are, but sometimes I think the law/judges protect the manufacturer more than the consumer. I understand that to a point, because no one would go into business if a lawsuit was inevitable everytime something they made broke. After reading that commercial code, it appears to me (my way of reading), the courts would have last say and that is what worries me most times. What's reasonable in the eyes of one person may not be reasonable in the eyes of another.
I think we agree with each other in theory. I just think my realistic approach is one that others (maybe you) wouldn't attempt. It's a difference of opinion and I can agree to disagree without getting nasty like others on this board.
Thanks for replying in a civilized manner.
|
prodak
Dodge Dakota
JOIN HERE
9/15/2005
12:07:13
| RE: First and Last Dodge
IP: Logged
Message:
One other point. It should be noted that the dealer has to operate under the constraints of the manufacturer's warranty - he/she can only do what the manufacturer will pay for, unless they pay for it out of their own pocket, and that would be the exception rather than the rule. So I don't think the dealer screwed anyone as long as they fulfilled the conditions of the warranty.
Just like with the gas price discussion we need to be careful that we're getting mad at the right people.
Peace.
|
sfboarders
Dodge Dakota
JOIN HERE
9/15/2005
12:22:36
| RE: First and Last Dodge
IP: Logged
Message:
First off I never knew a forum would turn out to an English class. I guess some users are bored and like to start trouble.
ObieWonDakota - I understand what you mean and I did want to try to get a replacement truck. Looked into the Lemon Law but it seemed like I couldn't do to much because I had to bring it back for the same issue a number of times before I get a replacement. So basically it seemed to me that I was stuck with what I bought. If I fought really hard than maybe yea, I could have gotten a replacement truck.
I've learned my lesson through this ordeal and if it happens again than I will try to see what can be done.
BTW, I went to the dealership to get a new fuel cap and oil filter. I'll clear the code tonight and see what happens. =)
|
ObieWonDakota
Dodge Dakota
JOIN HERE
9/15/2005
13:05:41
| RE: First and Last Dodge
IP: Logged
Message:
Even though I recommended a gas cap from someone other than the dealer, you probably won't have any problems with that one for some time. I don't think I've seen a post on here where a replacement gas cap was faulty from the get go (course, I'm probably wrong).
Hope it works for you and good luck. I hope you didn't take anything personally from my posts. It's just my opinions/way of doing things compared to someone else's.
|
| | <<Original Post <<Previous Page P 2 |
|
Post a reply to this message:
Username Registration: Optional
All visitors are allowed to post messages
|
