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Sam Evans
Dodge Dakota
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7/19/2005
18:10:18

Subject: Service Dept Woes
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Message:
Hello - 1998 Dakota 4.4 5.2L, 115k.

Took truck in to have brakes checked. Rear drum grabs/ locks bad when starting driving - then quickly goes. I figured the drums were worn. I also asked them to replace missing screws holding on my factory fender flares.

First warning sign - $47 for 5 new screws!!! Talk about getting screwed!!! 'There's no part # for the screws.. we have to find them... that's a half hour labor'.

Next - 'Your front caliper is hanging up'. The front brakes are just fine. So then they check the rears - couldn't see anything wrong. I ended up telling them not to do anything else. They're getting $340 for a lube and tranny service and smog as it is =0(



Jeff
GenIII
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7/19/2005
23:18:09

RE: Service Dept Woes
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Message:
thats why i dont go to my dealer anymore unless i know exactly whats wrong and know for a fact that its covered under my soon-to-expire extended warranty.
all normal stuff goes to pep boys or our new jiffy lube. (or myself when its not 120 degrees outside like yesterday!)
:)



Jeff
'99 3.9 clubcab

GraphiteDak
GenIII
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7/19/2005
23:55:25

RE: Service Dept Woes
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Message:
120 degrees.

Join the club LOL!!!





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