| From | Message |
Lewis
Dodge Dakota
JOIN HERE
1/08/2004
11:35:15
|
 Subject: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
I spoke with the sales manager in person about them selling me a 2002 Dodge Dakota Sport and advertising and selling it to me as a 2002 Dodge Dakota SXT.
The dealer basically said you bought what you bought SXT or not. Well, I beg to differ, I told them that they are saying that they sold me an SXT and I signed the papers saying I was buying an SXT when in fact that is not what they sold me. At the sales time I didn't know what the difference was between an SXT and the base Sport. So I purchased what I thought and what they said was an SXT. So anyway I left the dealership knowing I was getting nowhere with them and called Dodge who verified my truck is not an SXT, I filed a complaint with dodge with my dodge dealership and now I filed a complaint with my regional Better Business Bureau. Next, I will be getting legal assistance in this matter.
What do you guys think???
|
DSW
Dodge Dakota
JOIN HERE
1/08/2004
12:10:15
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Talk is cheap. Put it in writing! Dodge probably gets hundreds of complaints a month and yours is probably going to get little attention unless you put forth the effort to make it stand out.
Write a good letter describing your problem and what you want done, then show it to the sales manager and owner of the dealership, if they ignore you then mail, fax and Email it everywhere you can.
Squeeky wheel gets the grease.
|
DSW
Dodge Dakota
JOIN HERE
1/08/2004
12:15:37
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Oh, make sure the letter is addressed to Dodge regional office and corporate offices, not the dealership. When you show it to the dealer they are going to know where the letter is headed to next.
|
Justi
Dodge Dakota
JOIN HERE
1/08/2004
12:44:39
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
This IS a Dodge dealership right? Only reason I ask is that you bought it used and that can be from anywhere. If it is a dodge dealer you still have 2-3 people to go locally to get to the top there. There's the dealership manager, not the sales manager. There's the Group manager, and then there's the group president.
|
Lewis
Dodge Dakota
JOIN HERE
1/08/2004
12:49:29
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Yes, it was purchased used at a Dodge Dealership. They sold it to me as an SXT model.
Anyway, I have filed a written complaint with the BBB and going to also with the Virginia Dept of Consumer Affairs. I will also put a letter in writing to the DaimlerChrysler.
I think if they sold it to me as an SXT then they priced it to me as an SXT. The fair thing to do is refund me the difference between model prices and I would accept that.
|
my 2¢
Dodge Dakota
JOIN HERE
1/08/2004
13:22:26
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
www.kbb.com lists a 2002 V6 Dakota w/11,000 miles value at $12,195 & for an SXT at $12,895. I'm sure they would have been a little higher 6 months ago when you bought the truck. You paid $12,500, its worth $12,195 now, 6 months later. You knew what you were buying when you bought it (as far as how it was equiped) and were happy. Be a man and stop whining like a little girl.
|
Lewis
Dodge Dakota
JOIN HERE
1/08/2004
13:28:23
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
I know what I bought and still like it but it's the fact that I was lied to about my truck is what makes me mad. I don't have an SXT like all the papers say, it's a base model sport just like the new one I looked out,but yet the dealer told me mine had a few more options. Anyway, I'll wait and see what the BBB has to say about it. I wouldn't have been so inticed to file a complaint with the BBB if the dealer had admitted to the wrong-doing and tried to work something out with me. So in my opinion they asked for it.
|
my 2¢
Dodge Dakota
JOIN HERE
1/08/2004
14:39:23
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
btw, if I was defrauded I'd be in there whining but it's easier for me to point at other people and call them names because I'm a homosexual.
|
the real my2¢
Dodge Dakota
JOIN HERE
1/08/2004
14:57:35
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
I stated my opinion, I don't know who the 15 year-old idiot who posted after Lewis above is. Accusing the dealer of fraud is one thing, proving it is another. If the salesman said the truck was an STX IN GOOD FAITH because he saw the decal, it isn't fraud. Most salesmen are not automotive experts, they're just some guy who sales cars to make a paycheck. The point to Lewis remains: If this case were to go before a judge, he would ask you what it is that you feel you were cheated out of. You have stated that you want 16" wheels and fender flares. You knew those items weren't on the truck when you bought it. I seriously doubt that the dealer put the SXT decals on the truck to get a few extra bucks from the sale, most likely the original owner put them on, but who knows. In any case it will come down to the judge deciding if the dealer attempted to deceive the buyer, or was it a simple case of the original owner slapping on a decal. The most damaging witness to the case will be Lewis himself though, since he freely admits that he knew how the vehicle was equipped, and his only complaint with the vehicle is how it was equipped. This isn't brain surgery, think about it.
|
Lewis
Dodge Dakota
JOIN HERE
1/08/2004
15:02:22
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
I understand what you all are saying. At the point of purchase I didn't know the SXT possessed 16 inch wheels and flares. I was told by the salesman that the SXT was an upgraded package. I think this is where I was mislead. A simple running of the VIN indicates my truck is a sport. Did the dealer sell me a sport at the sxt price? Good question. The dealer said he sold me an SXT, then that's what I should've gotten. If he'd told me point blank it's a sport I'd still bought it and never complained but they didn't bother to tell me that.
|
the real my2¢
Dodge Dakota
JOIN HERE
1/08/2004
15:34:25
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
He has a Sport that was sold as an SXT...it's on the BOS. How much more proof do you want Mr. Mason? The dealer committed fraud. Passing something off as something else is fraud.
Your opinion is not even worth 2¢. You think about it. He was sold a Sport that was presented as an SXT. Wether or not he knew the difference is irrelevent. Had he known what an SXT came equipped with, he may have preferred that.
|
?????
Dodge Dakota
JOIN HERE
1/08/2004
15:57:56
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Lewis does it say dakota sport on the title, or does it say sxt?
|
Justi
Dodge Dakota
JOIN HERE
1/08/2004
16:41:35
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Chances are very good that Lewis has never even seen the title as I'm sure he financed it.
2 cents, I mention again my statement from yesterday. If it had V8 emblems on it and I bought it, of course not taking the time to count spark plugs at a dodge dealership when buying a dodge, and the BOS listed a V8, would I have a valid gripe? You bet I would. The bottom line is that we all are tricked regularily into buying things because of a brand name or a model, half the time not even knowing what is better, just wanting the stigma associated with that "better" product. The absolute bottom line is that he did not receive that better product, but he paid for it in good faith believing he was getting it.
Hell, I drive to and from work, pull a light utility trailer, and take my truck hunting, I didn't NEED the 4.7L V8, but I wanted a V8 in my truck and bought it because of that. If it didn't have the 4.7L but the 3.9 or 3.7 instead I would have a quite legitimate complaint, just as Lewis does. Him being petty or not is irrelevant, the facts pretty much speak for themselves...
|
Agree
Dodge Dakota
JOIN HERE
1/08/2004
16:47:35
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
It's misrepresentation of a vehicle for sale.
Just to end the debate, call your states attorney generals office. It won't cost you anyhing and they'll tell you if you have a case. If a crime was committed, they'll prosecute. If it's a civil matter they'll tell you. You don't have to bother with the stealership anymore.
BTW, what stealership was it?
|
another point
Dodge Dakota
JOIN HERE
1/08/2004
21:10:56
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
If they will do this trick what others do they try to pull?
And how many deceptive tricks do they get away with?
|
Jonny-g
Dodge Dakota
JOIN HERE
1/08/2004
21:17:50
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
the sport is totally different then the sxt. sports are power windows and doors and chrome. sxt is no chrome and no power nothing, you got suckered my word of advise is.... look out for you a$$ next time. its sucks but hey what can ya do?
|
Hey
Dodge Dakota
JOIN HERE
1/08/2004
23:04:14
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Jonny-G: Try thinking before you say anything. Everything there was either unintelligible, unresearched, or just flat wrong.
And 'ya' can do alot. See the reply a few above that goes somewhat like this:
He has a Sport that was sold as an SXT...it's on the BOS. How much more proof do you want Mr. Mason? The dealer committed fraud. Passing something off as something else is fraud.
It's as simple as that.
Even if it came to court, who would the court be more likely to believe? They could choose between a Dodge dealership that got more money than they should have at the expense of an ignorant (not a bad thing; look it up) buyer, or a consumer who was misled and lost money as a result? Dodge's defense would realistically be that they didn't know what model it really was. They are a Dodge dealership. It's absurd!
I suppose they could also say that he knew what he was going to get when he bought it, but the mere fact that it was misrepresented overrides this claim.
And another thing, the dealership SIGNED PAPERS confirming that it was an SXT. Legally this seems like it would have a lot of leverage.
Lewis, take this as far as you can to come out even. If you get legal advice, make sure Dodge reimburses you for it one way or another or else you might lose money on the deal. Good luck and don't give up.
|
Lewis
Dodge Dakota
JOIN HERE
1/09/2004
00:24:12
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
I have printed off the complaint form to fill out for the office of the Virginia Attorney Generals Office.
The Dealership is BJ Motor Company Pennington Gap VA.
I have filed a complaint with the BBB.
See if the papers hadn't had SXT on it I know I wouldn't have a case here...only the salesmans words and the stickers. But the BOS says I bought a 2002 Dodge Dakota SXT but I didn't. Whether they new it or not, but they should have known what they were selling.
I'll call the Attorney Generals office in the AM to find out if I have a case or not.
I am definatly not letting this dealership cheat me. Even if the outcome is them reimbursing me the difference of an SXT and the base model Sport that I got.
|
Atlantic Blue
Dodge Dakota
JOIN HERE
1/09/2004
03:24:57
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
You were satisfied when you initially bought the truck so stop whinnin' and forget about it. Enjoy the damn thing for what it is and do your research BEFORE you buy next time....sheeesh.
|
Hey
Dodge Dakota
JOIN HERE
1/09/2004
06:44:46
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
Atlantic Blue,
Shut your pie hole, idiot.
|
chauncey
Dodge Dakota
JOIN HERE
1/09/2004
12:28:34
| RE: Getting nowhere with the dealer 2002 SXT
IP: Logged
Message:
In any kind of law suit you'll have to proove two things:
liability and damages.
For liability here you have to proove a misrepresentation
and intent. Clearly there was a misrepresentation, but
prooving the intent will be a little more trickey.
Damages are going to be fairly small from the sounds of
things. It's going to be the difference in value between the
two at the time of the sale, so we're talking the used car
value. I imagine you're going to have a hard time finding
any attorney who would take the case on any basis other
that cash retainer and so you're likely going to be paying
more in attorney fees than you can possibly recover.
In some cases, you've just got to lick your wounds and
move on.
|
| | P 1 Next Page>> |
