EBL
Dodge Dakota
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9/24/2003
11:30:04
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 Subject: A good Dodge Dealer
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Message:
After reading about all the dealers that have given bad customer service, I felt I should give a positive review.
Kingwood Dodge/Hazlewood Dodge (renamed) in Kingowood, Texas, has always treated me right. When I asked a question at the parts counter about modifying my truck to match a later year, they took me out to their bay to check out the later system.
When I had problems pulling the fan/clutch assembly off my 10 year old water pump, they pulled it off quickly and free of charge.
A pulley went bad on my truck. They did not have it in stock, and called around to other Chrysler Dealerships in the area. They found the part for me at the Jeep Dealership across the street. They offered to have it shipped over to me but rightly pointed out that I could pick it up faster on my own. They allowed me to pay for the part at their dealership.
I couldn't ask for better service. They are even nice to talk to on the phone.
Some dealerships still offer good customer service.
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