| From | Message |
chris
Dodge Dakota
JOIN HERE
1/16/2003
19:00:07
|
 Subject: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
I took my truck in for ball joint replacment of upper and lower. 16k miles. I need to know every aspect of warrenty information that would either void replacment of ball joints, or what would ensure replacment. Also, why do these ball joints fail in such small amount of milage. Any help and facts would be greatly appreciated. I feel the dealer is going to reject my warrenty, I will contact a lawyer, but without facts, I can't go anywhere. Please help me fellas! And i need it by tonight! truck is being looked at tomorrow morning. Thanks.
|
eallen
Dodge Dakota
JOIN HERE
1/16/2003
19:44:14
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Why do you feel that the dealer will reject your warranty?
|
chris
Dodge Dakota
JOIN HERE
1/16/2003
19:53:07
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
they said since I have directional tires, this usually causes ball joints to go bad. Enough said?
|
The Dude
Dodge Dakota
JOIN HERE
1/16/2003
20:04:04
|  RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Fark that. I took my truck in today for the same thing and my dealer (Northampton, MA) had no problem covering it under warranty and I have only ~7200 miles on my truck. The guy at the dealer said this is very common, though uncommon for it to happen so early, in my case only 7200 miles. He said, and I quote, "We usually see this happen around 15,000 miles." There you go.
|
Hurl
Dodge Dakota
JOIN HERE
1/16/2003
20:07:27
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Does the fact that directional tires don't cause ball joints to go bad make any difference?
Sounds to me like the tire manufacturer would like to get a hold of this claim. I'm sure the tire company has a nice legal department that would salivate at the chance to bite into their a$$e$.
If they do deny your warranty claim, make sure you get them to put "directional tires caused ball joint failure" in writing. Then stick it to them! Simply tell them you need them to put it in writing because the tire manufacturer wants to forward it to their legal department. I'm sure you'll see that dealership change their tune with a quickness.
Once you're through with them I would suggest you find a new dealer.
|
BlkDakDave
Dodge Dakota
JOIN HERE
1/16/2003
20:32:30
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
OK you got me! Call me stupid but, what the heck are directional tires?
|
The Dude
Dodge Dakota
JOIN HERE
1/16/2003
21:09:39
|  RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Tires with tread that has to be facing a certain direction (i.e. you can't just slap the tire on the rim because the tread pattern has to be facing forward or backward).
|
The Dude
Dodge Dakota
JOIN HERE
1/16/2003
21:13:36
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
I guess this pic will do.
Notice the tread-design? Directional tires work with the tread facing one way but not the other.
|
rockgod
Dodge Dakota
JOIN HERE
1/16/2003
21:21:07
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Are these ball joint failures on 2wd or 4wd trucks or both? It's hard to believe directional tread could cause this problem.
|
Hurl
Dodge Dakota
JOIN HERE
1/16/2003
21:49:15
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Would you please tell us the name of your dealer.
|
Rob454
Dodge Dakota
JOIN HERE
1/17/2003
02:17:12
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
bro i hope you told the buy to bite you. Thats liek saying adding a stereo makes the car use more oil. Tires have antohing to do with ball joint wear ( given stock sized not some huge tires) There is no way directional tires caused ball joint wear. What causes ball joint wear is the crappy ball joints Dodge uses. Ive had no problems with mine and I have a 2000 with 45 000 miles on it. Dont let them get away with it. Anyway youre under warranty and they ahve to prove that the tires caused it. i can see if you had a lift and 35 inch tires ok i may be willing to buy it then but stock ride and jsut some street tires wont cause ball joints to break.
Tell the guy to fix your truck. if its under warranty i dont see what the problem is. its not liek the repair comes off his paycheck
Rob
ob
|
chris
Dodge Dakota
JOIN HERE
1/17/2003
08:52:45
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
It's a dealer in dallas,tx. I will know in a few hours what my wallet is going to do. I sure as hell will NOT get anything done at the dealer if it will cost money. I can replace these biatches myself with spending 100 bucks. Screw off dealer.
|
DakUSA
DakotaEnthusiast
1/17/2003
09:11:29
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
I just had my truck in for the drivers side upper balljoint. I got 31000 miles on mine. They told me tht there is a problem with the ball joints on the 2000-2003 dakotas and that they are replacing them all. There is not a recall on them but if you come in they replace them he said that they had a TSB out on them. I only had one go bad but they replaced both. When i talked to my parts guy he said that there was several thousand of them on backorder. He told me that DC replaced all the ones on the line first and sent them all back to be redesigned to fix the problem. and BTW I have directional tires too. The problem is from the company that made the ball joints and DC knows that there is a problem. Give me the number of the dealer I will call them for ya.
Chris Lambert
President Dakota USA
01 Graphite QC -- 4.7 Auto, K&N Drop in, MBRP Dual Exhaust Custom bent on 45s,
Bed Rug, Bed Rails, Euro Tails, Clear Fronts,Truxedo Bed cover, Custon Leather seats, NR Auto gauges,
Boyds Timeless 6s with 275/50/17 Nitto NT450s, GTS style hood, SS front
|
Lab Rat
GenIII
1/17/2003
09:13:59
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Chris, WHICH ONE?? Wouldn't be Huffines, would it??
LR
|
Rickk
Dodge Dakota
JOIN HERE
1/17/2003
12:59:27
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
How can you tell you have a ball joint problem, What are the symptoms
|
Uncle Sam
Dodge Dakota
JOIN HERE
1/17/2003
13:12:01
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Yeah...What are the symptoms. Thanks.
|
The Dude
Dodge Dakota
JOIN HERE
1/17/2003
19:48:13
|  RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Symptoms include a popping noise distinctly coming from your suspension (in my case, and most others, the passanger side). You'll hear this popping noise when turning. I most often hear it when I'm making a tight turn, like in a parking lot for instance. I also hear it going over speedbumps sometimes.
|
DakSport
Dodge Dakota
JOIN HERE
1/17/2003
22:46:22
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
I think thats my problem. I can hear a poping noice coming from underneath the drivers side floorboard when i turn and go over some bumps. I think my DJM control arms come with new ones, not sure. Oh ya i only have 35,000 kms on my
|
DakSport
Dodge Dakota
JOIN HERE
1/17/2003
22:47:11
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
2000 Dak
|
The Dude
Dodge Dakota
JOIN HERE
1/17/2003
23:11:31
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Wouldn't surprise me, I have a freakin' '02 with around 7200 miles and I hear it.
|
chris
Dodge Dakota
JOIN HERE
1/17/2003
23:45:34
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
I printed out every useful article I could find on this site about ball joints just incase I needed some ammo to fire back. Good news, they didn't question anything about how or why they might of gone bad. I received a call stating that the parts were in dallas and I could pick my truck up saturday at 12:30! Whaaa whooo! I was so worried I was going to have to try harder then I did to get what I wanted. As for the dealer, crap I forgot the name, it is right off of 75, as your heading south it's on the right side, and it's in richardson. I don't remember;\ Sorry. I will have to pay for the aligment how ever, a 100 bucks is kind of harsh I think.might haggle with them about that but we'll see, I am just happy to not be paying 1500 bucks to fix to joints that didn't even last 12k miles.Case closed, Thanks to everyone who gave me feedback.
|
Lab Rat
GenIII
1/18/2003
08:23:56
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Manuel Dodge
Richardson, TX
They've been real good to us on the corporate side, much better part prices than Huffines or Bledsoe.
|
chris
Dodge Dakota
JOIN HERE
1/18/2003
10:22:44
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
well, they are asses whenever I go up there. I guess it's since im 16 and all. Ohwell, I can't complain about this, I will thank them when I leave. then leave some rubber on the way out. Skeeerrt.. You goin to the meet today lab rat?
|
rockgod
Dodge Dakota
JOIN HERE
1/18/2003
10:44:41
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Hey guys! Are these ball joint problems on 2wd or 4wd? Since y'all keep talking about directional tires I'm guessing 2wd. I'm ordering a new 4wd qc and you're scarin' me.
|
chris
Dodge Dakota
JOIN HERE
1/18/2003
11:55:14
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
your fine, just pay extra for the extra warrenty package and your fine. All cars have ther flaws, dodge just puts shtty ball joints in their trucks and sometimes at odd milage they go out.
|
Lab Rat
GenIII
1/18/2003
13:58:51
| RE: Battle with dealer, NEED ALL HELP ASAP
IP: Logged
Message:
Chris, yea I'll be there.
|
| | P 1 |
|
Post a reply to this message:
Username Registration: Optional
All visitors are allowed to post messages
|
