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steveo2777787
Dodge Dakota
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2/24/2004
15:58:39

Subject: THIS PLACE SUCKS...
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DO NOT BUY FROM WWW.HIFISOUNDCONNECTION.COM. THEY ARE A BUNCH OF JACKASSES AND DO NOT UNDERSTAND THE CONCEPT OF CUSTOMER SERVICE. SO DONT WASTE YOUR TIME THERE, SURE THEIR PRICES MAY SEEM NICE, BUT THEY SCREW YOU OVER WITH THEIR PISS POOR SERVICE. IV BEEN WAITING A WEEK AND A HALF FOR THEM TO EMAIL ME ABOUT MY ORDER AND WHAT THE HELL IS GOIN ON WITH.

-steveo



Eric
Dodge Dakota
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2/24/2004
21:09:03

RE: THIS PLACE SUCKS...
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Been there done that with Wholesalesound.com.
I ordered my subs about 2 weeks ago, I'v emailed them about 5 times no reply. So i called them up and they said my subs were on backorder, later I called up and they came in so cust. service said that they'll email me the tracking #, two days later still no tracking #, I wonder if i'll ever really get the subs.

Ok lets start a new thread of gripes about the worst online retailers.



steveo2777787
Dodge Dakota
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2/24/2004
22:59:31

RE: THIS PLACE SUCKS...
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ok sounds good..

thats the only place iv had trouble with so far.

anyone else?



Go Here
Dodge Dakota
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2/25/2004
21:42:32

RE: THIS PLACE SUCKS...
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There already is a dedicated place to complain about online businesses, it's called Reseller Ratings.

Check 'em out, they already have 1 complaint about HiFi Sound Connection, now you can go and type up another. I always check this place when dealing with a new company.



steveo2777787
Dodge Dakota
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2/25/2004
21:45:49

RE: THIS PLACE SUCKS...
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hey thanks for the link.. ill start using it



steveo2777787
Dodge Dakota
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2/26/2004
19:14:53

RE: THIS PLACE SUCKS...
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update..

i finally got a hold of hifisoundconnection... apparently they were changing servers over the past 2 weeks.. my orders were shipped out tuesday... and will hopefully be in on the 1st or 2nd...



Ha ha ha
Dodge Dakota
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2/26/2004
20:04:52

RE: THIS PLACE SUCKS...
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"Changing servers" - that's a good one. I've heard that one before. Two WEEKS to change servers? I don't think so. Besides, it's not an excuse. DNS changes take about 48 hours to propagate, and it's simple enough to get email from BOTH servers until the switchover is complete.



steveo2777787
Dodge Dakota
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2/26/2004
21:50:44

RE: THIS PLACE SUCKS...
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eh.. thats what i thought too but i could care less what the company does now, my stuff was shipped out and i can follow it through UPS tracking, and thats what reallly matter... and no, im never gonna buy from them again.. ill pay a little extra next time from a place with some customer service. NO ONE BUY FROM THEM EITHER.. THEY ARE A POOR EXCUSE FOR A COMPANY..



Don
Dodge Dakota
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3/03/2004
16:28:23

RE: THIS PLACE SUCKS...
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I have dealt with Sounddomain.com a few times i find they have great service



steveo2777787
Dodge Dakota
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3/03/2004
19:49:08

RE: THIS PLACE SUCKS...
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eh.. ya they are decently priced.. i have found www.onlinecarstereo.com to be real good, they have a very nice selection and its cheaper that www.sounddomain.com and customer service is excelent



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